Patrick M.
Bad product, worse customer service
The product did not work at all and the company stopped communicating so I could do the return

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gravgoods.com (gravgoods.com) has 118 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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118 approved reviews, newest moderated first
Patrick M.
The product did not work at all and the company stopped communicating so I could do the return
Andreas C.
Terrible customer service , my wireless charger that I bought for them stopped charging properly . I sent them an email with the order number explaining the situation. They haven’t bothered to reply at all . I AM NOT GOING TO BUY EVER AGAIN FROM YOU !
Fernando R.
Terrible customer service. I have tried calling on their listed number and it always goes to voicemail during normal business hours Ordered a product on February 6th February 9th the order hadn't been shipped so I decided to cancel the order as I had found something else. Feb 11th they responded saying my order was cancelled although no cancellation was made in Shop pay. Feb 19th I requested a follow up as my refund had still not processed and they never wrote back. Followed up again today feb 23rd. THe producsts look cheap and the lack of customer service would keep me from ever coming back. Update March 7th. They still have not sent my refund.Filed a dispute with shop pay to try and recover my money.
Yanira A.
looks like a toy , is not elegant , looks cheap
Veronica T.
Great charger, very pleased with it. Only problem was long delivery with no response from the company, hence dropped one star. Otherwise very happy with the product, and recommended.
Greg R.
Bought a charger for last Holiday, and it was perfect for me.
Rachelle R.
Got a product for a Christmas present, doesn't work properly overheated new phone and watch.. don't respond to emails or up hold 30 day money back guarantee. Worst company ever
kevin B.
my package finaly arived , it was after 10 working days the reason i posted on here was because the tracking information did not apear until almost a week had past so NO this company is NOT a scam but they are slow about showing tracking information