gravastar.com Reviews | Read Customer Reviews of gravastar.com

gravastar.com Reviews | Read Customer Reviews of gravastar.com

gravastar.com reviews

740 approved reviews, newest moderated first

Mario G.
Nov 6, 2023
products are great..
products are great... fast delivery with good packaging
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samuel T.
Nov 6, 2023
I bought a few items now and love it so…
I bought a few items now and love it so far.like I have 5 robots charger and one black star speaker.with out mentioning the other stuff on the way that how I like this brand name.
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Saul
Nov 3, 2023
The only charger I'm using from here on
The best charger I've ever bought. I love the design and it charges my phone very fast
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Aaron A.
Nov 2, 2023
Misleading
It says on the website if i buy a mars pro speaker i will get a free gan charger but i didnt get any. Misleading
Response from gravastar.comNov 3, 2023
Dear Aaron, Thank you for taking the time to bring this to our attention. We truly apologize for any confusion regarding the promotion of the free Gan charger with the purchase of a Mars Pro speaker. Our intention is always to provide clear and accurate information to our customers. We understand from your message that there was a misunderstanding about the need to add the free gift to the cart to trigger its inclusion with your order. We are sorry for any inconvenience this may have caused. To rectify this situation, we are more than happy to honor our offer and provide you with the Delta35 charger. Our customer service team will be in touch with you shortly to ensure that the charger is dispatched to your preferred address. Please keep an eye out for an email from our team. We value your support and want to ensure that your experience with GravaStar is nothing but positive. Thank you once again for your understanding and support. Best regards, GravaStar
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James
Nov 2, 2023
Overall Excellent Speakers
I bought a pair of the Mars Pro speakers, and had an overall very good experience. The shipping was faster than promised, and the speakers were well packed, so damage in transit is much less likely. The sound is great, and the speakers themselves seem very well constructed. Pairing the speakers, both individually or to get stereo sound was reasonably straight-forward. On the downside, the default volume of the shut down sound will disturb people when it's late at night and things are quiet, and there doesn't seem to be any way to change the volume of any of the default sounds. It would also be nice if Gravastar would offer a 3.5mm output to two speaker usb-c cable, especially as they have a single speaker connector cable in the box. If you want stereo video, you have to use Bluetooth, and signal lag with video makes it disconcerting to watch video when the sound doesn't match the action, or worse the speakers lips! Based on the purchase experience, excellent sound quality, and their solid construction, I would absolutely recommend them, but in a situation where stereo video is important to you, not so much.
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Gordon H.
Nov 2, 2023
I placed the order almost a month ago
I placed the order almost a month ago - don't have it yet!
Response from gravastar.comNov 3, 2023
Dear Gordon, Firstly, thank you for your purchase and for taking the time to write a review. We understand the anticipation and patience involved when waiting for a pre-ordered item, and we want to extend our sincerest apologies for any frustration this wait may have caused. Upon reviewing your order details, we want to reassure you that your order was dispatched on time from our end on October 24th, as per the pre-order schedule. When the pre-order started, we also addressed the shipping data on the website. Tracking information indicates that your package was delivered on October 30th. We appreciate that the time leading up to the delivery of a pre-ordered product can seem lengthy, and we're grateful for your patience and understanding. Pre-ordered items do indeed take a bit more time to reach our valued customers like yourself, as they are often associated with new product launches that are in high demand. If there are any further concerns regarding your order or if there is anything more we can clarify for you, please don't hesitate to get in touch with our customer service team. Your satisfaction is very important to us, and we are here to assist you with any additional help you may need. Thank you once again for your support and understanding. Best regards, GravaStar
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John
Nov 2, 2023
Gravastar Mars and Delta35 35W GaN Fast Charger.
One more great product from Gravastar and timely delivery. The Delta35 35W GaN Fast Charger is great, also.
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Logan
Nov 1, 2023
Great as always.
Gravastar products always arrive before i expect them to, the sci-fi tech look to their products is truly one-of-a-kind
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