gravastar.comReviews of gravastar.com

Ordered the K1 Pro Cyberpunk keyboard on 10/28, preorder that was supposed to ship 11/15. Followed up by email on 11/28 and again 12/3. Zero response from both of the suggested email addresses. First time customer and like the look of their products but they are doing all they can to lose my business. This is supposed to be a Christmas present for my son and now it looks like I will have to find him something else. Edit: I received communication on 12/6 finally and was updated that oversees shipment had come in. Received my order on 12/9.

Ordered item and paid on 13.11. next thing they did is they asked for additional payment on some random paypal acc, they won`t to cancel order or to ship it. fake wholesalers

The company has become my favorite with the best designs and the highest level in peripherals.

The customer service was exceptional, even during a significant delay. They promptly addressed my questions, and once the keyboard arrived at the warehouse, it was shipped and delivered within three days. The keyboard itself is fantastic! I purchased the K1 Pro Cyberpunk Edition, and it has a marbly thocky sound profile that’s incredibly satisfying. Its alien-esque design adds a unique, futuristic touch that perfectly complements my space-themed setup. The individually addressable LEDs allow for endless customization, making it easy to create stunning lighting effects that elevate the entire aesthetic. The aluminum alloy top plate gives it a satisfying, weighted feel, enhancing its overall quality. Highly recommend!

I'm not one to judge a company by their shipping, its a small company, slow shipping is gonna when you're ordering from their site, especially when a big pre-order event is going on. I don't mind. Every product I have bought from Gravastar has been extremely high quality and has lasted me a long time. You get what you order, and that's all I care about.

The website is easy to use and descriptive with enough photos of the products to know what you're getting. The products themselves are fantastic and I don't regret purchasing everything I purchased (it was a lot). The only reason I subtracted 1 star was due to shipping and shipping updates. The S&R dept could use some me help as we were left in the dark for sometime on when the products were shipping. Otherwise, I love this brand now and will definitely buy again when new products I didn't purchase this time are released.

Have already 5 mouse and just got K1 Pro Cyberpunk keyboard. Products are 10/10 an shiiping was on time!

Keyboard itself 5/5, literally amazing. Cringe interface that can be overlooked since I don’t use it that much to change rgb but the keyboard build quality and visual design is spot on, wouldn’t change a thing. Now gravastar as a company lacks in many areas and the most noticeable one is customer service, terrible response time with even worse responses at time. Delivery is a joke as well as the partners they use to actually ship the product internationally. That’s why I have to give the whole gravastar experience including the keyboard only a 3/5.