Prestige
Their help service is great
Their help service is great they can help with you with anything

GravaStar was born from the founder Yong’s vision to create a futuristic, cyberpunk world fusing sci-fi with hi-fi. The brand was established to merge mecha, metal, and technology in everyday products. GravaStar is a team of designers, engineers, gamers, music fans, explorers, and other visionaries, working together to achieve one common goal - to build products and sound experiences that you can’t get anywhere else and that go beyond your wildest fantasies.
gravastar.com (gravastar.com) has 740 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Prestige
Their help service is great they can help with you with anything
HK
Me compre un teclado, especificamente el Gravastar Mercury V75- Stealth Black, probe muchos teclados y puedo decir con total seguridad que este es el mejor teclado que probe, y con muchisima diferencia, es simplemente perfecto, presionar cada tecla se siente perfecto, los switches que tiene son perfectos, la lubricacion que tienen, el sonido y la velocidad al momento de jugar, mas alla de la estetica hermosa que tiene, muy unica de gravastar, esta marca es la mejor marca de perifericos del mundo, totalmente recomendado.
Philip
I just bought a v60 pro and have no issues with it, i love the keyboard and the customer service was excellent in answering questions about it.
Aston
The mercury k1 looks very nice as well as the M1 Pro mouse but I ordered it on the 7th and still haven’t got it so I’m a bit bummed about that but can’t wait to get it
Patrick L.
Excellent overall. Shipping was very fast. 5 open days from china to Canada. Wow. Product itself k98 aPro, I was waiting for so long to finally have a Gravstar full keyboard (almost full) it is simply perfect. And I also have the cyberpunk k1 Pro loved it but was missing the num pad on the right….. so I sold it. I would love to have from you guys a vertical mouse…. That would be the cherry on top of the ice cream.
billd
My second keyboard and I love them, one for gaming and now, one for work
Eugene P.
Updated: Originally posted about a promotion/cancellation issue with an order. The company has since offered to waive return shipping fees so I can receive a full refund. Waiting for the refund to clear.
Response from gravastar.comAug 12, 2026
Thank you for bringing this to our attention, and we sincerely apologize for the frustration caused regarding your return and discount issue. This is certainly not the standard of service we aim to provide. We want to make this right for you immediately. Please reach out directly to our dedicated support team at [email protected] with your order number and reference this review. We will personally ensure your return and discount concern are resolved promptly without any further delay.
Mel
So noch eine Bewertung wegen dem Support. Seit fast einer Woche, schlag ich mich rum die Ware zurück zu senden. Ich hab das Gefühl nur hingehalten zu werden! Der Support ist wirklich extrem schlecht! Die wollen nur das Geld, halten einen hin bis es zu spät ist die Ware zurück zu geben und kassieren das Geld ein!!! Ich persönlich würde nie wieder da bestellen, was schade ist die Ware ist gut aber der Support absolut nicht!!!
Response from gravastar.comAug 12, 2026
vielen Dank für Ihr Feedback. Es tut uns aufrichtig leid zu hören, dass Sie mit unserem Support unzufrieden sind und Schwierigkeiten bei der Rücksendung hatten. Das entspricht keinesfalls unserem Anspruch an Kundenservice. Wir möchten Ihr Anliegen umgehend klären und eine schnelle Lösung für Sie finden. Bitte kontaktieren Sie uns direkt per E-Mail unter [email protected] mit Ihrer Bestellnummer, damit wir die Bearbeitung sofort für Sie priorisieren können.