Susan S.
Response is always immediate and helpful
Response is always immediate and helpful

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Susan S.
Response is always immediate and helpful
Jeff H.
I had a shipping inquiry that received a reply almost immediately and they provided me a few options which I appreciated.
Ronnie J.
Disappointed that you have run out of your product. Your offer of a 20% discount is much appreciated. Hopefully your planning in the future will be better
Gary P.
Fast response to waiting for remaining order
Toni S.
Gratsi had trouble receiving their wine and then the big storm hit in January. When I inquired as to when to expect my January shipment, I was responded to very quickly and given two alternatives to make up for the inconvenience.
Joyce V.
Not only do they have delicious wine, they are wonderful at taking care of any issues promptly! So far, I have found that they’re a terrific company to do business with.
Gerri
I placed my first order almost a week ago and had not received shipping information so I emailed the Help team wondering when I would get that info. Joymela replied almost immediately explaining the situation and offered a full refund or a discount if I chose to wait. I'm choosing to wait and I'm impressed with the customer service so far!
Lori W.
Their wine is absolutely amazing, and their customer service is very prompt. Wine usually ships within a day or so unless there are unforeseen delays on their end.