Debra R.
My sister and I love your wine and…
My sister and I love your wine and getting a 20 percent off for a delayed order is so generous of your company!!! It’s worth the wait!!! We have told so many people about Gratsi Wine!!! Thank You Debra

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Debra R.
My sister and I love your wine and getting a 20 percent off for a delayed order is so generous of your company!!! It’s worth the wait!!! We have told so many people about Gratsi Wine!!! Thank You Debra
Kathleen Van O.
Excellent Customer Service!
Susan W.
I appreciate quick responses when an issue arises and I appreciate satisfying resolutions. This company listens and delivers. They have my business.
Wenda B.
I was surprised😮. We had a Gratsi box with a leak. I sent an email to inform this company, not expecting anything in return. They responded within minutes!! We're kind and respectful and so quick! Wonderful customer service! AS WELL AS GOOD RED WINE!
Charlotte R.
I appreciate your fast response with the reason why my order is taking so long. Also, the 20 per cent discount is so nice! Thank you!
Nancy
Amazing customer service: timely response and assistance regarding an order change request. This is my third order of their truly special, delicious, and affordable wine!
Joanna
I feel that the customer service was fantastic. They were very prompt and gave me two reasonable options. I was very happy with the result and look forward to drinking more of this wine.
customer
My experience with customer service was excellent on Feb 13, 2026 Kendra is kind and has much patience with the clients.