Grapeswine.comReviews of grapeswine.com

I wish I cud put zero star. Put an order didn’t pay for it as was waiting for one day to make my mind. Got calls and email from them to press me to pull trigger which I ended up doing. Then no words of my shipment. Impossible to reach out anybody from their side. Decided to ask bank to refuse payment and cancel order. Managed to talk to someone after 10s Of phone calls and emails to cancel order and advise them I was disputing the charge. 4 days later they still ship the wine... worst experience ever

I give them one star which is undeserving. The BBB of Norfolk has received numerous complaints about this business. I placed an order for a box of wine which never arrived, their CS is awful and when you can get through, it’s just excuses not to return your money. Potential customers, please buy your wine some where else. This is a scam!

Ordered and was charged for a case of wine 8/7/20. After nearly two months of excuses and promises including asking them to issue a credit for the still unshipped wine, I finally filed a dispute with my credit card company. Don't use these guys. Find another site!

Total scammers. Never received product and disputing charges

Would not recommend this company. Placed order for wine. They charged my credit card that day. After a month of not receiving it. Called the customer service and they said they would look into it and get back to me. They never called back. Called again and they said it was coming in and would ship in a week. Still nothing. After two months. Still hadn’t received my wine. Will never order from her again. Awful customer service.

Do NOT order from this company. They take your money and never ship the wine. They keep promising that it’s coming but never deliver. I waited months and never received the product even though they said it was coming.

Ordered wine from grapeswine.com on June 9. Today is August 21. Still no wine. I have called several times and spoken to a person two times.They promise it will be mailed out next week. Next week never comes. Stay far far away from these people and their company. American Express is filing a complaint on my behalf now.

Ordered a case of wine a month ago. Was told "It's being shipped this week" every week since. Never received wine. They never answered phone calls. Returned 2 of my calls within a couple of days to give me the "shipping this week" line. What a lousy hustle. Finally called my bank and contested payment. Avoid this place like the plague they are and spend your money elsewhere. I wish I would have investigated them BEFORE I tried to buy wine from them.