Discover and shop affordable, designer-inspired home decor, indoor and outdoor furniture, holiday and Halloween decorations, wall art, bar stools, area rugs, benches, bedding and more.
Grandin Road (grandinroad.com) has 64 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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M. J. F.
Grandinroad is a bait and switch company. Catalog shows deep discounts in a "warehouse sale" but strangely enough, the items aren't available ie all sold out. I just got the catalog yesterday. It's a Fortune 500 group that owns other high-end stores. They're not in it for the love of home decor.
Max
Bought their overpriced queen inflatable bed on frame. Used 3 times over 3 or 4 years and mattress failed. Called and they replaced nattress because they know if it stays in deflated position it cracks or splits. Put new one on this time kids came and frame fell apart and piece slit second mattress. Their answer is "out of warranty". DONT WASTE YOUR MONEY ON THIS CRAP OR THIS COMPANY. You can get better at Walmart.
Marianne W.
Do not trust this company. Their inventory is not up to date on their site and / or company is completely dishonest. I ordered Christmas decorations and ordered items from other stores to add to my display based on my purchase from Grandin Road. No notification what so ever on order status - I had to call. The automated phone system said order was processing but when I went back to the original email of the order, it said cancelled. I phoned and was told they didn't have the items to ship. Unbelievable! Inventory system and customer service run by a bunch of idiots.
David S.
This company is horrible. Bought a Halloween decoration, did not work. Sent it back and they sorted me $16 for the experience of packing it up, driving to post office. Thanks for nothing. Don't use them
Art
We recently purchased some fall decorations. They were blue and white pumpkins. Two for $69.00. On sale. They are NOT anywhere close to being worth that money. Just painted plastic. I tried to post a negative review on their website and they rejected it. So, I’m returning them and I’ll never buy anything from them again.
Babsy
I bought side tables that were supposed to be outdoor tables. Spent over $500 on them. Before one year has even passed, they are now peeling terribly as if they were never supposed to be outside. I contacted them and they will not let me get my money back and return them. They lost a good customer today.
Schaeffer
Never again.... I ordered a table lamp in December. Just got notified I should receive it in March. Are you kidding me? After reading other reviews, this is par for the course with this company.
Sylvia M.
Absolute worst online company I’ve ever worked with. Ended up canceling the order after they notified me that it would take six months to receive. This is after a hellish time I had ordering the product. With all of the other 1 and 2 star reviews I saw online, I’m shocked they’re still in business.
