Jay D.
Dining Set
We really liked the dining set. Bart made it very helpful in making sure things went well for us.
Response from Grand Home FurnishingsNov 6, 2018
Jay, Thank you for the 5 Star review we are glad you are enjoying your furniture.

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jay D.
We really liked the dining set. Bart made it very helpful in making sure things went well for us.
Response from Grand Home FurnishingsNov 6, 2018
Jay, Thank you for the 5 Star review we are glad you are enjoying your furniture.
ROBIN H A.
We were told at the time of sale that our furniture was due in the next day and could be delivered that weekend (in 3 days). Come to find out, our furniture was on back order from the factory and could be 3-4 weeks before we will get it! Honesty is a big thing to me and I am not pleased with the level of dishonesty used to make the sale!
Response from Grand Home FurnishingsNov 6, 2018
Robin, So sorry to hear this please call customer service for assistance 1-866-472-6343.
Troy F.
We always find what we're looking for at Grand.
LISA D B.
Great experience of buying our tempur pedic mattress from Ms. Hurd!
CAROLINE B.
Other than furniture being way too expensive, Grand is one of my favorite furniture stores to shop in. We had lost our home to fire in May. Hunt Dekle our salesman was wonderful and I would ask for him again. We will still have to get mattresses for the beds.
BRIAN AND BETTY H.
Shopping at Grand Home Furnishings is a very pleasant experience. No pressure. Upon entering the store on a very hot, muggy day, we were given an ice cold Coke. (Very nice and unexpected.) All questions were answered concerning the bed we liked. All the employees we interacted with were very friendly. The delivery guys were right on time and did an excellent job taking away the old bed and setting up our new bed. They were friendly and respectful. Very nice men. An added touch was the dozen Krispy Kreme donuts the delivery men brought from Grand Home Furnishings. A very nice surprise. I highly recommend Grand Home Furnishings. In my opinion they are the best!
MICHELLE
Was told that my purchase would be delivered on a certain date. I removed old furniture with the expectation of new furniture delivery and was told the day before it was scheduled to come that it was two weeks out. I’m not sure if I hadn’t called to confirm delivery when I would have found out it wasn’t coming. I understand that things happen, but it is an inconvenience since the old furniture had been already removed .
Randolph
excellent delivery and setup