GPD Store Reviews | Read Customer Reviews of gpdstore.net

GPD Store Reviews | Read Customer Reviews of gpdstore.net

GPD Store reviews

Showing 172 reviews with 5 stars · Clear filters

vincent R.
Aug 17, 2026
The product is of exceptional quality
The product is of exceptional quality, and the shipping was incredibly fast. I'm a science fiction author, and now I can take my mini-computer with me wherever I go and write while surrounded by nature. Thank you, GPD.... Kind regards, YUNA ASADA
Response from GPD StoreAug 18, 2026
Thank you so much for the wonderful 5-star review! Knowing that your GPD mini-computer is helping fuel your science fiction writing out in nature is genuinely inspiring to our team. We’re thrilled that the fast shipping and build quality hit the mark for you—wishing you endless inspiration on all your future stories!
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Luis G.
Aug 4, 2026
Missing item resolution
There was an issue where I didnt get an item i paid for and between supplying photo proof and all the useful help from the support staff not only did I get my item but it was resolved super quickly.
Response from GPD StoreAug 5, 2026
Thank you for sharing your experience with us! While we always aim for perfect orders, mistakes can occasionally happen—and we’re so glad our support team was able to step up and make things right for you right away. We really appreciate your cooperation in sending over the quick photo proof, which helped us resolve everything without delay. Thank you for your patience, your trust, and your 5-star review! If there's ever anything else you need, we're always here to help.
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Tony
Aug 4, 2026
Unit as described
Unit as described. Fast shipping, plus a warranty that isn't in China made this a very compelling purchase.
Response from GPD StoreAug 5, 2026
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your order arrived quickly, met your exact expectations, and that our domestic warranty gave you that extra peace of mind. Providing accurate product details, fast turnaround times, and reliable local support is always our top priority. We truly appreciate your business and hope you enjoy your purchase! If you ever need assistance in the future, please don't hesitate to reach out.
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Iunalii K.
Jul 24, 2026
GPD Win 5 and DROIX support
I recently ordered a GPD Win 5, but unfortunately, the initial device arrived defective. While that’s always a disappointing situation to run into, the DROIX support team handled it flawlessly. A special shout-out to Anastasiia and Vikram—they were incredibly helpful, patient, and quick to get the replacement process sorted out. I’ve just received my brand-new replacement device along with a 240W charger, and everything is working perfectly. Top-tier customer service! I would definitely recommend buying from DROIX.
Response from GPD StoreJul 25, 2026
Thank you so much for taking the time to share your experience! While we always aim for perfection out of the box, we know that hiccups can happen—and we’re so glad our team could step in and make things right for you quickly. We’ve passed your kind words along to both Anastasiia and Vikram; recognition like this truly makes their day! We're thrilled that your new GPD Win 5 and 240W charger arrived safely and are working perfectly for you. Thank you for choosing DROIX and for your recommendation. Enjoy your gaming, and please don't hesitate to reach out if you ever need anything else!
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customer
Jul 17, 2026
Fast response and helpful
Had an issue with the fan of a GPD product I ordered that they distribute; they very quickly helped me by getting a replacement fan sent out. Product issue wasn't their fault. Their Discord support is really responsive.
Response from GPD StoreJul 17, 2026
Thank you for the awesome review. We really appreciate your understanding regarding the hardware issue. Our Discord support team always aims to be as fast and helpful as possible. Enjoy your GPD device!
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marshall K.
Jul 17, 2026
Great experience fast shipping…
Great experience fast shipping excellent!!!
Response from GPD StoreJul 17, 2026
Thank you so much for the 5-star review! We are thrilled to hear you had a great experience and that your order arrived so quickly. Getting your items to you fast is always our priority. Thanks for choosing us, and we hope to see you again soon!
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Sasha O.
Jul 12, 2026
The Gold standard of Mobile computing
I've been using GPD's products since 2019 when I bought the Pocket2 on Indiegogo. These machines have been the best investment I've ever made. They literally set the gold standard in terms of a reliable mobile workstation. And every year, they set the bar higher. I have faith in their products and their future. If you need reliable equipment for your craft, GPD is the only way.
Response from GPD StoreJul 15, 2026
Thank you for the highest praise! We are honored to be considered the 'gold standard' for your mobile workstation needs. Having you with us since the Pocket 2 in 2019 is amazing, and we love knowing our hardware has reliably supported your work for all these years. We're excited for the future and look forward to keeping you equipped with the best pocketable tech possible.
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Jay
Jun 30, 2026
Great customer support
I ordered a product that ended up not working. Customer support was very helpful and professional. They were able to provide a solution that worked for me. I got a new product that works great.
Response from GPD StoreJul 3, 2026
Thank you so much for the 5-star review! While we always hope our products work perfectly right out of the box, we are so glad our support team was able to step in and make things right for you quickly and professionally. It’s wonderful to hear that your replacement is working great! Thank you for your patience throughout the process, and please don't hesitate to reach out if you ever need anything else.
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