GPD StoreReviews of gpdstore.net

Response from GPD StoreFeb 23, 2025

אנו מתנצלים בכנות על אי הנוחות שחווית במהלך תהליך המשלוח. כשבדקנו עם צוות התמיכה שלנו, גילינו שנדרשו פרטים נוספים לצורך טיפול במכס, והדבר נמסר מהתמיכה שלנו, למרבה הצער, היה עיכוב ראשוני במתן המידע הזה ל-FedEx מקצה המקלט. עם זאת, התערבנו בשמך כדי לזרז את התהליך, ואנחנו יכולים לאשר שהחבילה נמסרה לך כעת בהצלחה. אנו באמת מעריכים את הסבלנות וההבנה שלך, ואנו מעריכים את המשוב שלך. הניסיון שלך צוין, ואנו נפעל לשיפור התקשורת כדי למנוע מצבים דומים בעתיד. אם אתה צריך עזרה נוספת, אל תהסס לפנות.

Response from GPD StoreFeb 16, 2025

Thank you for reaching out to us. We have reviewed the details of your shipment, and we understand your concerns. Unfortunately, customs processing is beyond our control, and while we provided all relevant information required on our end, the clearance process required additional details from you. As you were unable to provide the details for the parcel clearance, we arranged for a recall of the parcel. Additionally, we regret to inform you that we do not currently offer shipping to Uzbekistan. Given these circumstances, we have offered you a refund. We appreciate your understanding and apologize for any inconvenience caused. If you have any further questions or require any assistance, please feel free to reach out.

Response from GPD StoreJan 14, 2025

Thank you for sharing your feedback. We completely understand your disappointment and apologize for the inconvenience caused. Our team reached out via support and, as agreed, a full refund for the dock was issued. To save you the hassle, we also advised disposing of the faulty dock. For your privacy and security, we kindly ask that you remove any personal information from the review. If you have any further questions or concerns, please feel free to contact us at support. We’re here to assist you. Thank you for your understanding.

Response from GPD StoreNov 3, 2024

Hi, Thank you for your feedback. We’re sorry to hear about your experience regarding the customs fees. We want to clarify that our website contains detailed information about taxes and customs duties under various sections, including the shipping and taxes section as well as the checkout page. We understand that this information may have been overlooked during your order process. Our support team has reached out via email to provide further details and assist in resolving this issue to your satisfaction. We appreciate your understanding and are here to help.