GotvapeReviews of gotvape.com

Great customer service!! Fast shipping and also wanted to add that they have a variety of vapes, will be buying more!!

Monica took care of my issue with amazing customer service!

Had to post another review! Customer Service beyond exemplary! Amazing customer service! Support staff is incredible and truly value their customers Ivy and Sid just to name a few! My experience with this company and support team has been exceptional! 5 Stars doesn’t do this company justice ! Will definitely come back for all of my vaping needs! I’m not one to write reviews but as you can see, speaks for itself. I can’t thank you enough for the wonderful experience I have had doing business with you guys and you have a customer for life ! Thank you for your patience, dedication, and quality assistance that you have provided and continue to provide time and time again! 💚 you guys!☺️ Sincerely Rob

Admittedly, I made an a-s-s out of myself when I called a few weeks ago. I was new to this whole vaping thing and I was a little annoyed at their warranty steps. Even then tho they were still really patient and cool with me. I honestly feel bad about my behavior and low key forgot I was taking to a lady, let alone a human being. I was really disrespectful. I mean I bought this mini from some shotty smoke shop, didn't have my receipt, and even then they were still willing to help me. I was just being hella entitled. So, whoever I spoke to just know I'm sorry for being such a ****, and you were right...I had over filled the damn thing.

Great Customer Service! Got Vape went above and beyond to help make things right. I bought two vape pens that ended up being faulty and they totally worked with me to replace the faulty ones with working ones. I really appreciate the customer service I received. I will be a continued customer.

Real easy process. Bought a new battery and called up to get better instructions and was on and off within a few minutes. Great job!

Bought Exxus pen and two cartridges. Tried for a week still no heat Now I see only red lights. Called customer service. After typical click menu and 30 minutes later. They are requesting a video. I am a 77 year old women, a video. Young lady says she will call me with video phone call. Over the next two hours I finally made the video. Guess what company says, video no good. All this for $12.00 product? Please buy from someone else. This company does not care about their customers. I give up. . Very sweet manager from Gotvape called and responded to all of my issues . I will buy from this company as they do respond. Thank you Gotvape.

Awesome customer service ! Helped me pick a vape to fit my needs, I would highly recommend purchasing from them!