Ryan
First battery lasted years purchased…
First battery lasted years purchased second battery didn’t work at all called and they replaced it great service and Leslie is top notch
The Doctor Recommended Herbal Vaporizer Resource for Beginners and Experts alike. Got Vape? Because Your Health Matters.
Gotvape (gotvape.com) has 78 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Smoking & Tobacco · Alpharetta, Georgia
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Smoking & Tobacco · washington, District of Columbia
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Showing 59 reviews with 5 stars · Clear filters
Ryan
First battery lasted years purchased second battery didn’t work at all called and they replaced it great service and Leslie is top notch
John
Got vape is amazing and have amazing customer service I mean exceptional! I will continue to be a long time customer!! And a big thanks to Leslie for all of her exceptional excellent customer service!!
Mrs F.
My Got Vape Experience was Awesome!!! Now I have had lots of Wulf batteries that have always been great! But, I had a defective battery, contacted Lesslie at Got Vape and she totally took care of me! I will only buy their products from now on. I’m one happy customer!
Jody S.
I had an issue with my purchase and I called customer service and Leslie couldn’t have been more awesome. This is what customer service is supposed to be like. She listened to me, helped me through troubleshooting then she told me what she needed from me and we got it all done in a matter of minutes and my replacement was on its way to me. I really appreciate polite quick customer service, thank you.
Tony P.
the experience i had with got vape is one of the best i have had with any company. they went above and beyond with help. great thank you, got vape
Kson
I'm new to dry vaping and let me just say that I tried another big name vaporizer and found this one is far better is burns nicely and the chamber is larger.. Ooo the mouthpiece does not get the gunk build up which I can appreciate.
CM
I had some issues with the exus slim battery maintaining a charge. Excellent customer service with Lesslie @Gotvape who helped me navigate my technological difficulties, both with product and communication, patiently, cheerfully and consistently until my issues were resolved with a very quick replacement. Thank you, Lesslie
Maureen Haberkern H.
I was having trouble with my Exxus Tap VV Auto Draw. I called customer support, and was connected with Lesslie who was kind, courteous, and genuine. She started a warranty claim, provided clear instructions and sent me a link so that I could upload a video demonstrating the defect. I completed my end of the task and as promised, Lesslie called me back to say the warranty claim was accepted and that she was sending a replacement pen/battery. What a pleasant surprise to have such great customer service and support! If other companies followed your lead, we would be living in a different world. Thank you, Lesslie!