GotoflyerReviews of gotoflyer.com

I had a horrible experience with this website and will never use it again. After I booked my tickets, someone from their customer service called me to say that while the return flight was confirmed, the departure flight was canceled because “there were no seats available.” This made no sense since the booking was already confirmed! They gave me two unfair options: 1. Change the departure date and pay $120 more per person. 2. Keep the same departure date and pay a ridiculous $225 more per person. When I refused both options, they offered a refund with a $48 penalty fee per person, even though it was their fault. To make things worse, the customer service agent was extremely rude and refused to connect me with a supervisor, despite my repeated requests. This whole situation felt like a scam. Avoid this website at all costs.

100% recommended, he is very good and reliable, very kind and attentive, reina she is a good agent

If there were negative stars they would get them. The absolute worst! Complete bait and switch. They promoted $1060 for 5 seats and then call me telling me there are only 3 seats for that price. Gave me all these terrible options that don’t work for us. To then tell me if I book the 5 seats and the prices now it would be $3200! I saw ok book the 3 at the promoted price and 2 at the expensive price. They then say that can’t be done. I said ok cancel the 5 tickets. That’s when they hit me with a $58 fee! Excuse me. I booked this 2hrs ago for a flight and price you’re not honoring. Complete scam - stay away!!!

Thank you for your assist with this beautiful and amazing experiences trip , that I got this weeks ! Reymond ! Florida .July 17 ,18

Zero stars!! This is a complete scam. this is a SCAM SCAM SCAM! They are going to hang up the phone and bully you. The tickets are not in process, I called the airline and they had no knowledge of the tickets or any tickets that were pending. They tried to make me pay a cancellation fee but there were no tickets to cancel. DO NOT USE THIS WEBSITE. They cannot make you pay to cancel because they cannot follow through on the flights you paid for, this is a breach of the contract or agreement. They tried to tell me there were other flights available but I told her that the flights I chose it what I wanted, and they tried to increase the price. Full refund requested, they hung up the phone multiple times, I kept calling back. do not pay a cancellation fee, they cannot charge to cancel something that does not exist. They said I will be black listed by the airline, which is not possible from a 3rd party. Fear tactics are used. DO NOT USE THIS WEBSITE, JUST PAY THE HIGHER PRICE WITH THE AIRLINE.

LADRONES. Son unos ladrones. No sirven. Haces el pago del pasaje y luego te dicen que es un error y no te devuelven nada, dicen que te dejan en el dinero quieto para un próximo viaje y cuando quieres comprar otro pasaje te lo ponen 10 veces más caro. Ladrones

SCAM. Do not use this scammy site. They take your money and will NOT give you your tickets.

Gotoflyer was handling my request to change my flight I was having difficulty with how to proceed from my end , and they exhibited considerable patience in accomplishing what I needed much appreciated I was going through a really stressful time and honestly I was a bit rude talking to them but they handle me very patiently they was very understanding caring and knowledgeable.I intend to use gotoflyer again for future trips.🥹🥰