GossgearReviews of gossgear.com

Love your t-shirts and price is affordable, thank you!

Ordered my t-shirt April 15 and still haven't received it. No response from company..

Ordered a t-shirt on 15th April hoping it would arrive for my birthday 3rd May. Site said orders will take 5-10 days to deliver due to pandemic. Site tracking said order was picked up on 16th but next update was 30th when it went for print Emailed through various methods to get refund and just get ignored. Automated response said request would be picked up within 72hours... that was a week ago. I am now trying to claim via my card provider. Awful service even worse customer service. Avoid like the plague!

Great tshirt for a high school senior during the quarantine time. It took exactly 1 month to arrive from supposedly IN to NJ. Happy it arrived b4 quarantine was over so that the joke could still be cute.

Order a T-shirt on April 15 still printing never will order from them again

17 days and no news on the order. Printing for ages now! Wondering if they are printing me a container load.

Gossgear.com has been an absolutely terrible company to work with and I do not suggest ordering any products from them. My order status showed order received for 15 days. After the 15 day period passed, the order finally moved to printing and has been stuck in that status for 6 days. It does not take 6 days to print! Additionally, they have a guarantee that it can be cancel and refunded if requested before it is sent to printing. During the 15 days of waiting for it to print, I asked for it to be cancelled. They said that I could not cancel it because it was in production. However, it was not in production, per their own website order status tracker. It was still another 2 days before it moved to being in production. Since then, I have written several emails of which their "customer service" has responded with continuous canned answers that do not even address my questions or resolve my issue. Since I requested the cancellation before the shirt was put into production, the right thing to do would be to honor my request due to the multiple mistakes made with my order (Delayed shipping - not in the promised time frame / Customer Service who will not respond with actual answers / Not responding to my emails in the time frame promised of 72 hours / Not cancelling my order when I requested before it was supposedly put into production / Lying about it being in production ) I have documented everything including date and time stamps of the order status and will be escalating this issue everywhere until I get a resolution.

I’ve been trying to contact this company since the moment I placed my order since I got a women’s cut instead of the mans. The kept sending automated responses with no help for weeks. Today someone wrote back saying it was too late to make changes... well no duh it’s been weeks of you giving me the run around with ur automated responses. My response to them - “Interesting, because I wrote you the day after while they were not in production. It’s taken weeks to get any response that isn’t automated. So yes, you did have the time to change it. You just didn’t. This is the worst company I’ve ever dealt with. All the birthdays I’ve ordered for have past and you are also sending a shirt I can’t use because it’s a women’s cut for a man. Your whole operation is bass akwards and couldn’t be a worse company. Thank you so much for nothing. I will be writing reviews on any platform I can find about just how terrible the customer service, we’ll any aspect of your company is. It would be nice if you actually helped fix something verse sending a crappy automated response that does absolutely nothing to help your customers.” Do not order from this company!!!!!!!