Tiffiny D.
Very Disappointed Customer (Current)
Current customer- terrible service and very disappointed . I was really rooting for this business but it has been nothing but a complete nightmare. They have not delivered on one single promise or service they advertise. Mounds of mishandled commitments and poor follow through makes me regret my decision to work with this business. Going on 6 months and my account is still not fully set up and the listings (or lack thereof) is still missing a lot of my business information. Speaking with their support is pointless; they give more commitments but no follow through. Also, they speak to you with so little care, regard and concern; no empathy. You ask to speak to mgmt and are denied. Not the experience I was hoping to have or the service (or lack thereof) I expected to receive.
Response from GoSiteJun 5, 2021
Thank you, Tiffany, for taking the time to bring this to our attention. We are sorry to see that your experience has not lived up to expectations. This is not the kind of environment we strive to create for our customers. We acknowledge your frustration and want to assure you that this feedback is appreciated and will be reviewed internally. Thank you again, and please feel free to send us a chat on our website or send us an email at [email protected].



