GoSiteReviews of gosite.com

June 12 2020. I want to update this review since we initially had a really disappointing experience with go site and they have improved in the last few weeks. You can see my original review below. Please see some of the tips that worked for us and helped us to improve our experience with GoSite, and finally allowed us to actually start taking advantage of their services. Tip #1. Stick with one person to develop your website. Ask for the best and most knowledgeable of the web developers. Most of the web developers lack experience and web design skills. After my last review full of frustration, I asked for one specific person to follow up with me to go over the edits we needed to make our new websites work. We had already live website with great quality and we wanted to maintain the properties of them. We want to get an even better website, and not to lower the standard. This worked after we finally was just directed with one web designer that actually understood what we needed. She has been great. She has even asked the technical team to develop some of the stuff/tools she needed to build the website with dynamic text etc. Only thing the turnaround time could be quicker. I guess she is too busy since the other web designers are lacking experience and skills. Tip #2. Schedule your website follow ups with your agent ahead of time. Don't wait they have a very full schedule and are rarely free to take you call. Schedule with time. Tip #3. Stick with one person for your technical support issues. We also had followed up with just one person for all of the customer service/technical issues we encounter along the way. This has helped us a lot. Stop allowing to be transferred and helped by different people every time. At first didn't know any better but actually you have to force them the way you want to run your GoSite Project instead of letting them lead. They don't lead well. Now we finally feel are on the right track and all responsibility to make this work is on us, the customer. GoSite still lacks skills to properly follow up with customers and take them to accomplishing the 'Going Live' Steps. Tip #4 Ask for your agent's email and email them if you can reach them on the phone. Overall all is going much better. I gave 3 stars because the turnaround is still quite long, and to set everything up is taking more than 2 months. May 29, 2020 Very disappointed. They just want to sell and after they have you you are not taken care of. We have been waiting for our sites to be ready since two months ago and still waiting to have them finish. I have put so much time into giving feedback and helping them get this done and its a waste of time. Also, their capabilities are limited very poor website builder. Looks old and not properly working. I do not recommend this company.