Susan B.
Shippo makes it so easy
Shippo makes it so easy! Compares prices and creates labels from my computer! I love Shippo!

Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
Shippo (goshippo.com) has 542 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
Showing 352 reviews with 5 stars · Clear filters
Susan B.
Shippo makes it so easy! Compares prices and creates labels from my computer! I love Shippo!
Jeff
I use shippo for all my shipping needs. Great rates, great service, easy to manage
Michael
Just love how easy and user friendly it is. The various options for a carrier is also great and how affordable it is.
Richard
Consistently excellent support. Very pleased with Shippo over many years. Highly recommend to any/all who need a reliable shipping service.
Chavdar T.
We have been customers of Shippo for many years. The website was compromised and someone used the website to generate labels we have been charged for this even though Shippo was informed about the security breach a day before the labels were generated. In the end, we have been charged 350 USD! Shippo professionally resolved the issue and fully refunded us.
Response from ShippoDec 3, 2024
Hi Chavdar, Thanks for leaving us a review. We sincerely apologize for the inconvenience this caused. At Shippo, we take the security of our customers' accounts very seriously and are committed to maintaining the highest level of security. It’s likely that your email or password were part of a previous (non-Shippo) data breach, which is why this happened. We advise you to dispute any fraudulent charges with your card’s issuing bank as soon as possible. We're implementing additional security measures to help prevent fraudulent activity from occurring. If you have any questions or concerns, please reach out to our support team directly at [email protected]. Thank you for your understanding. Best, Shippo Support
Wendy from C.
I absolutely LOVE Shippo!!! I own a small business and Shippo has made our shipping a lot easier!!! Their shipping prices are great, compared to the post offices!! I Highly recommend them & Thank you Shippo!!!
TJ
MyShippo Review: My Choice for Multi-Carrier Shipping Software for E-Commerce Businesses MyShippo (Shippo) stands out as an exceptional multi-carrier shipping software, tailored specifically for e-commerce businesses like ours. Offering an impressive array of features and seamless integrations, it simplifies the shipping process, helping businesses find the best rates and enhance their customer service. Here’s an in-depth look at what makes MyShippo a standout choice, alongside a few areas for potential improvement. Features I Love The Most 1. Personal Touch from the CEO One of the standout aspects of MyShippo is the exceptional level of engagement from the CEO, Ms. Laura. It's rare to find a company where the CEO provides prompt, personal replies to user suggestions and questions. This direct line of communication not only demonstrates a commitment to customer satisfaction but also fosters a sense of community and trust among users. 2. Affordable Pricing MyShippo offers affordable pricing plans, making it accessible for businesses of all sizes. The cost-effectiveness of the service ensures that even small e-commerce businesses can benefit from advanced shipping solutions without breaking the bank. 3. Customer Support While their customer support may not be instantaneous, it is uniquely satisfying. The support team goes above and beyond to ensure user satisfaction, even if it means addressing concerns that might be the my own oversight. This level of dedication and patience is rare and highly valued. 4. E-commerce Platform Integration Seamless integration with e-commerce platforms like eBay is a significant advantage. This feature streamlines the shipping process, allowing for effortless management of orders and shipments directly from your existing e-commerce setup. This integration not only saves time but also reduces the likelihood of errors. 5. Customizable Tracking Emails The ability to send customizable tracking emails to customers is a fantastic feature that enhances the professionalism of your business. These emails keep customers informed about their orders and reflect well on your company's commitment to excellent service. 6. Exceptional Customer Service MyShippo’s customer service is a highlight. They consistently go the extra mile to ensure user satisfaction, even when the user might be at fault. This level of dedication ensures that customers feel valued and supported. Areas for Improvement 1. Customizable Email Header Greetings While customizable tracking emails are a great touch, the ability to further personalize email header greeting would enhance this feature. Currently, the default email header may not align perfectly with every business’s branding. Allowing users to fully customize the header greeting would make these communications even more impactful. Conclusion MyShippo is an outstanding multi-carrier shipping software for e-commerce businesses, offering a host of features that streamline the shipping process and enhance customer satisfaction. Personal engagement from the CEO, affordable pricing, seamless e-commerce integration, and the ability to send customizable tracking emails make it a top choice for our business. Their commitment to exceptional customer service and user satisfaction truly sets MyShippo apart from the competition, making it an excellent choice for e-commerce businesses seeking reliable and user-friendly shipping solutions.
Eddie C.
We looked for a cheaper alternative to shipping a large but lightweight box. Shippo was about half the price of the UPS website. Must admit, we were a little skeptical at first, not fully understanding the shipping industry, so we took a chance and are very happy with the outcome. Package arrived on time and our granddaughter is thrilled.