Gary I.
A word of caution on GoReady insurance
A word of caution on GoReady insurance. I used GoReady for a trip to New Zealand and Australia in January/February this year. My Air New Zealand flight was in jeopardy due to cataclysmic weather in Aukland in January that flooded and closed the airport. After being on the phone on hold for over 8 hours on two occasions, I finally got through and was advised by the airline to rebooked for two days later which still fit our schedule (at a higher price) to guarantee a flight. We were on a trip that included a cruise to Australia. As it turned out, my original flight ultimately left as scheduled but at the time I called, Air New Zealand could not guarantee this, was nearly impossible to get ahold of, and suggested the rebooking. My travel companion had AAA travel insurance. His AAA insurance paid the price difference between the flights. GoReady did not stating the flight eventually left on time and I suppose they thought I should ignore the advice of the airline and take my chances with my vacation. I would avoid this insurance company at all costs.
Response from Aegis Travel InsuranceDec 6, 2023
Apologies for the late response, but our company had no affiliation with Trustpilot & never received notification of this review. Mr. Incaudo, who was originally booked in Standard Economy Class, purchased a Business Class ticket for himself. This clearly goes against the language in his policy's Description of Coverage. In addition to his comments about his original flight ultimately having no issues, the policy not being in effect when he changed his flight, these were all reasons why his claim was denied.