I have used one complete bottle of the belly cream. No difference whatsover.
Response from GoPureJun 10, 2026
Hi Sharon,
Thank you for sharing your experience. We're sorry to hear that you did not see any results after using a full bottle of the Belly Cream.
To better assist you and review your experience in more detail, please send an email to [email protected]. Our support team will be happy to look into this further and help determine the best next steps for your situation.
We appreciate your feedback and look forward to assisting you.
Best Regards,
GoPure
NK
Nice K.
My sister wanted a facelift (which she…
My sister wanted a facelift (which she didn't need) and was complaining about her neck. I'd found Go Pure and suggested it to her. She told me to try it first. Wasn't the direction I was thinking but ok. I ordered 2 jars of the neck cream and sent one to her. I LOVE this product!! However, The packaging is stunning but we both felt that it's over kill. If the packaging was so extravagant would the product maybe be a little less expensive? The jar is also really heavy. A lighter jar or even a tube option for traveling would be great.
JU
Julie
Breakout
I bought this and used it for a couple weeks. My face broke out and I stopped using it
Now I cant find anything about how to get a refund. I specifically remember there is a refund policy.
Help
I finally got a partial refund from Amazon. I had to take multiple pictures for them, I never found out why because then I had to send it back to them.
Go pure got in touch with me weeks after. I just didn’t answer them.
Bad company, lotion is a list of about 100 chemicals. It’s a scam.
You can buy the exact same go pure product on SHEIN for $4.53.
Don’t waste your money.
Response from GoPureJun 11, 2026
Hi Julie,
We appreciate you taking the time to share your feedback. We’re very sorry to hear about the breakouts you experienced while using the product. We understand how frustrating that can be.
We’d also like to address a couple of points you mentioned. While our products contain a variety of ingredients that each serve a specific purpose for product safety, stability, and performance, we intentionally formulate with clean, carefully selected ingredients and strive to avoid many commonly questioned ingredients in skincare. Ingredient names can sometimes appear complex or unfamiliar, but every ingredient is listed transparently and chosen to meet our quality and safety standards.
We’d also like to clarify that GOPURE products are not sold through SHEIN, so we cannot verify the authenticity, quality, or origin of any items listed there. To ensure you receive genuine GOPURE products and are covered by our policies, we recommend purchasing only through our official channels and authorized retailers.
Although we understand you were able to obtain a partial refund through Amazon, we would still like the opportunity to review your experience and see how we can assist further. Please reach out to our support team at [email protected], and we’ll be happy to look into your case and discuss available options.
We apologize again for your experience and hope to have the chance to make things right.
We look forward to hearing from you. Thank you.
Best Regards,
GOPURE
JE
Janice E.
I have been using GoPure neck cream…
I have been using GoPure neck cream with good results and no issues. However, my experience with their arm cream went way sour as the first order was a USED container! That’s all it takes for me to- done with both!
Response from GoPureJun 10, 2026
Hi Janice,
Thank you for sharing your feedback. We're glad to hear that you've been enjoying the Neck Cream and have seen good results from using it.
At the same time, we're very sorry to hear about your experience with the Arm Cream. Receiving a product that appeared to be used is certainly not the experience we want for our customers, and we understand how disappointing and concerning that would be.
We also wanted to let you know that we were unable to locate an account using the full name and email address provided. To help us investigate and resolve the Arm Cream issue, please email us at [email protected] with your order details and the email address used to place the order, and our team will be happy to assist you further.
We appreciate you bringing this to our attention and hope to have the opportunity to make this right.
Best Regards,
GoPure
SD
Sue D.
Poor customer service and bad business practices
Immediately after I ordered, I realized that "Shop" had somehow been changed the shipping address to an old address. I contacted GOPURE support within 5 minutes of submitting my order to try to get this corrected. I received the following response: "We start processing orders right away to get your products to you as quickly as possible, often within 24 business hours. Because of this, we are unable to make changes to shipping addresses once an order has been placed." So now someone else is receiving my order and I'm out $$. I've tried to contact them again with no response. Terrible customer service and bad business practices.
Response from GoPureJun 16, 2026
Hi Sue,
Thank you for your feedback, and we're very sorry to hear about your experience and understand how frustrating it must be to realize your order was being sent to an old address after it had already been placed.
We'd like to look into this further and see how we can assist. However, we were unable to locate a conversation under your full name in our system. Could you please reach out to us at [email protected] using the email address you used to place your order? This will help us locate your account and review the situation more thoroughly.
We sincerely apologize for the frustration and appreciate the opportunity to investigate this for you. Once we receive your email, our team will be happy to assist further.
Best Regards,
GOPURE
DP
Dennis P.
It is a Con Job !
Based on my experience, Uncle Stiffy is a highly misleading product marketed with exaggerated and unrealistic claims. In reality, the product is nothing more than an average menthol inhaler. It does not deliver anything close to the effects of sildenafil or similar clinically proven treatments, despite strongly implying otherwise in its marketing. What raises serious concern is the lack of accountability behind the so-called 90-day money-back guarantee. When I attempted to request a refund, I was informed that GoPure.com is only an authorised distributor and does not have a proper contact person or process to handle refunds. At the same time, Uncle Stiffy itself provides no direct customer support or contact channel to process such claims. This circular responsibility — distributor points to brand, brand provides no contact — is a clear red flag.
In my view, this product relies on dubious claims and vague guarantees to sell false hope. Consumers should be extremely cautious and manage expectations accordingly.
CM
Carl M.
Bought the uncle stjffy nasal spray as…
Bought the uncle stjffy nasal spray as it stated that if unsatisfactory you could get your money back within 90 days. Well it didn't work, not even slightly, and have emailed them several times and no reply. Do not use, absolutely crap both company and product. I see this as theft
DO
don
Uncle Stiffy's Nasal Inhaler
The company sold their product with a 90 day 100% satisfaction guarantee. It did nothing for me so I attempted to return the product per their instructions given upfront. My first contact was with Clickbank who handled the transaction. This was well within their 30 day return/refund guarantee. Received no cooperation from them. Went to the GoPure website and emailed their support address and received no response This company and product are a complete sham.