GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 15, 2021

Hi Traci, I hope your having a excellent day! I am so very sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I would also like to deeply apologize to you for the lack of better correspondence on our end as well. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Thank you!!!! Betsy The PupSocks Team

Response from GoPupSocksSep 24, 2021

Hi Ardine, We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I noticed you were in Canada which means you experienced more of a delay because of your countries own Covid protocol. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified. We appreciate your patience! Kind Regards, The PupSocks Team Shae 🌼

Response from GoPupSocksSep 15, 2021

Hi Thomas, I hope you are have a fabulous day!!! Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Betsy 🐾 The PupSocks Team

Response from GoPupSocksSep 15, 2021

Hi Lyne, I hope you are having a wonderful day! Thanks for placing an order with us. I am really sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. I am reaching out to see if a resolution was reached. Feel free to contact me back on this email if you have any questions or concerns. I will be happy to help. Lyne, thank you for your patience and your feedback. Thank you, Betsy The PupSocks Team

Response from GoPupSocksSep 15, 2021

Hi Mallorie, I hope you are having a wonderful day! I am so sorry or all the confusion with your order. I am so happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the blue PupSocks with the correct German Shepard face on them. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you for your feedback. Betsy The PupSocks Team

Response from GoPupSocksSep 15, 2021

Hi Aaron, I hope you doing well! Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipients love the custom Pupsocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and have a awesome day!!!!! Betsy The PupSocks Team