GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 14, 2021

Hi Brian, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. I see where a resolution was provided. Please let me know this was resolved to your satisfaction. Please feel free to email us directly if you have any additional concerns at [email protected]. The PupSocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Lisa-Marie, Merci d'avoir passé une commande avec nous. Je suis vraiment désolé pour le retard dans la réception de votre précédente commande 2020 en raison d'un problème de transit imprévu. Je suis heureux de voir que votre commande a été produite et livrée. Je comprends à quel point votre commande était importante pour vous et vos proches et j'espère que votre destinataire a aimé la PupBlanket verte. J'apprécie votre entreprise ainsi que votre patience et j'attends avec impatience vos futures commandes! N'hésitez pas à nous contacter directement pour tout commentaire, question ou préoccupation supplémentaire à [email protected]. Merci. L'équipe PupSocks Betsy

Response from GoPupSocksSep 14, 2021

Hi Karin, Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. We appreciate your business! Please let me know if you have any other questions or concerns. You can email back at [email protected]. Have a perfect day! The Pupsocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Helene, Hope your having a great day! Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. I see we refunded the order 15% ($10.65) and sent out a replacement PupBlanket. We appreciate your business! Please let me know if you have any other questions of concerns, The Pupsocks Team Betsy 🐾🐾

Response from GoPupSocksSep 13, 2021

Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. Again thank you for your review!! Have a great day!! The PupSocks Team

Response from GoPupSocksSep 13, 2021

Hi Wendy, Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, it looks like we were able to provide a resolution for you. Please let us know you have any other questions or concerns. Email us at [email protected]. Have a awesome day!! The PupSocks Team, Betsy🐾