customer
Awful, DONT RECOMMEND
I ordered multiple pairs of socks in November for Christmas gifts. I was told 8-10 days for delivery, but they didn’t show up until a week into January. There was zero communication or offers to make this right. Also, the quality of the socks themselves stink. The picture quality is nice but the sock material is very strange, and they’re not shaped right so they’re tight on the heel and weirdly wrinkled at the front of the ankle, and wide around toes. Pretty expensive waste of money on a poor product, poor delivery, and poor service.
Response from GoPupSocksSep 7, 2021
Hi Hannah, Thank you for your feedback. I'm sorry you did not get any communication to make this right. We apologize that the sock arrived defective. It is never our intention to deliver a substandard product. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team Betsy 🐾