GoPupSocksReviews of gopupsocks.com

The socks are a great idea, however, they are horrible in execution. The "material" has a rough, rubbery feel. The cut of the sock does not look like it can be worn on a human foot. The toe box is big and square and does not fit comfortably into a shoe or sneaker. For the price of these, I really expected something better.

These socks took almost 2 months to arrive and they are like hospital socks-they have no built in heel. They are so uncomfortable. So disappointed in this product. So sad for my kids, I ordered one pair with our dog on them for our son, and one pair for my daughter with her cat on them. They won’t even wear them because they are uncomfortable and bunch up at the top bend of the foot. Do not buy!!

I received a pair of PupSocks 2 years ago as a gift and just LOVED them! Soft, fitted, comfortable socks, with my dog's cute face on them. This year, I ordered 2 pairs of socks (1 for me, 1 for a family member) and was so SHOCKED. Yes, the face of my dog was clear and the color was what I chose...but the fabric was HARSH and uncomfortable and I was SO disappointed at the feel of the itchy fabric and the fact that there is NO great fit to these socks. When I inquired of the change to a CSA, they replied that I could get a refund (-$9 )and I just wanted to know if the fabric had changed...that's all. I asked a different way...is the product different than 2 years ago? The CSA replied with the fabric's material. NOT what I wanted. So, they used to be so good! Now, I don't even want to wear the new ones. They stink. Boo hoo on PupSocks.

I just received my pupsocks days ago after waiting a horrendously long time (post issue not Pupsocks fault)... I was forced to choose one star above but honestly, that is a stretch... The product is of extremely poor quality, the sizing is ridiculous (I just don't know who has feet that wide so they will never fit my daughter), the texture is unpleasant... When I reached out to the company, I got a blanket response which more or less stated "thanks for your feedback" with no effort to turn my experience around... My intention was to order future products, blanket & pillow but that will never happen now as this company clearly only cares about taking your money, whether your happy with their products is not important to them...My advice, keep searching if you are looking for a good sock product and a company that cares!

I placed an order for a blanket in November - to give to my mother as a Christmas gift. After two weeks, I started checking for updates. None. Contacted customer service...no response. Contacted again...nothing. Then I saw a post on Instagram from the CEO begging for pity and forgiveness due Covid shipping issues. That would have been the end of it for me EXCEPT that I still got DAILY marketing spam emails from Pupsocks.com, up until December 23rd (a MONTH after I placed and paid for my original order) guaranteeing that if I placed another order, the new one would actually arrive within 48 hours. Seriously? Needless to day, my mother's showed up in mid-January and it's a $100 piece of low-quality garbage. And my FAVORITE part of this miserable experience would be...Justin Lyles in the "Resolution Department". He sent me an email yesterday letting me know MY order had been received...by ME! Okay Justin - thanks for the newsflash, Chief. and to email him directly if I had any further concerns. So I tried and the icing on this crap cake is that he gave a FAKE email address in his signature line. Message is still sitting in my outbox and cannot be delivered as "sender in unknown". DO NOT ORDER FROM THIS COMPANY. The quality sucks, the customer service is AWFUL, and the constant scamming (like not posting the thousands of one star reviews that customers just like me provided - just the four and five star ones) on their website. Such a disgusting company. You've been warned!

In November I ordered a blanket for my daughter for Christmas with a picture of our cat printed on it. In December I received a blanket with a picture of two dogs, not our dogs. I tried to contact Pupsocks with no luck so I tried a charge back at PayPal. I got a response from Pupsocks with the delivery confirmation. Yes, I received a blanket with two dogs, not my dogs. As a matter of fact after the dog blanket arrived I received a confirmation email showing the blanket with a picture of the cat telling me it was shipping soon. Yes, I received a delivery. A blanket with someone else's dogs that only cost me $80 for a blanket I could buy at Walmart for $10. Case closed. No kitten blanket for my daughter. PS, the blanket is poor quality. Update: Pupsocks did contact me in response to my review and they sent the correct blanket. I appreciate the response. In reviewing the actual blanket, although great novelty, I wouldn't buy a other.

Ordered a blanket for my kiddo for Christmas and it thankfully got here on time (postal issue not Pupsocks). Blanket had some staining on it and they sent a replacement. Communication was great and customer service made it right! Thank you for your amazing products and customer service!

My niece really loved the blanket and the quality is really nice. But, the lack of communication and time to receive definitely will make me think twice about future orders.