A K.
No customer service to deal with wrong item received
Shipping took several weeks. I received the wrong dog printed on my custom order. Customer service is lacking. After trying several avenues to contact them, received no response and no resolution to the problem. Very disappointed. Would not recommend this product to anyone considering the lack of customer service to deal with a problem.
Response from GoPupSocksJan 11, 2022
Hello there, Thank you so much for taking the time in leaving us a review. Our amazing team works tirelessly to improve all aspects of this growing company. I'm terribly sorry to see that you received the wrong order. Looking back into the system, I was happy to see that one of our representatives resolved the issue and a new order is on it's way to you. If you have any questions or concerns, reach back out to us at [email protected]


