GoPupSocksReviews of gopupsocks.com

I ordered two pairs of socks with two different pictures of the same dog. I received one pair with the dog, one pair with the stuffed pig that was sitting beside her in the picture I sent. To be fair, I had not cropped the picture, nor did I specify they should use the dog and not the toy. BUT...

Ordered a pair of socks weeks ago. They send you a bogus tracking number that can’t be tracked. Then you get an email that says they don’t know where the package is. Terrible customer service as there is no way to contact this company. These people are scammers! Don’t buy from them!

Placed an order for two blankets. One was made fine, the other was incorrect. My order came but one of the “blankets” was made incorrectly. I indicated two faces and expressed which one to highlight and it was ignored! Second face isn’t even on product. To add insult to injury, I had even received a promo email with both cat's faces on the blanket and that looked perfect. Why was my order reduced to only one cat face? As far as the blanket sizing I guess that’s my ignorance but if I’m spending $50+ dollars on a blanket it would be for something that actually covers a person. They are so small! Emailed and also commented on their Instagram for some type of resolution. Have yet to hear back. Very disappointed and I should have done more research into this company.

You’ll never get your order. They advertise “in time for Christmas”, order has been in “production” for a month.

I ordered two pairs of the same socks. One came out perfect and the other pair was completely messed up. I tried emailing two different addresses they provided for customer service (one in the original order email and the other on their website) and both came back undeliverable. DO NOT BUY FROM THEM.

I ordered 3 pair of socks Nov 26. I ordered 2 adult and 1 child. It took 3 weeks to receive them. That's a long time for socks. They're really thin, weird feeling. But the real issue is that the child's socks are the same size as the adults'. So here I spent $20 on a pair of socks as a gift that is now worthless. I needed it for next week for Hanukkah. There is no contact phone number. Instead there is only email. It takes 1-3 days for them to respond. This means my gift is now ruined. I can't give a 6 year old adult socks, it's silly. I really regret using Pupsocks. They're more expensive than shutterfly and poor customer service.

Ordered November 24. Received an email saying they shipped on Dec. 2, with a tracking number. The tracking number doesn't work. Repeatedly emailed customer service. No answer. horrible company. Do not order from them.

I added a note for the production team to leave in my dogs chin. I was told PupSocks could not send a proof, but before the socks arrived, they sent a up-sell promo and my dogs chin was cut out and weird cheeks were created where my dog had none. He was unrecognizable. This image could have been sent as a proof. I get this message when trying to reach customer service. Delivery incomplete There was a temporary problem delivering your message to team at gopupsocks.com. Gmail will retry for 45 more hours. You'll be notified if the delivery fails permanently.