GoPupSocksReviews of gopupsocks.com

I received someone else’s order and not mine. I have emailed several times and no one has responded. Very frustrated.

I love how a meal is donated to animals in need and the idea of customization. However, my socks took much longer than expected to arrive and the fit of them is really awkward. The print of the picture I submitted is perfect though!

Ordered on December 8th and never received my order. I am out 99 bucks. Have tried to contact customer service a number of times - via email, website, etc. all I get is a return to sender or generic response saying that I will hear from someone within 72 hours. This was going to be a best Christmas gift for my kids but thoroughly disappointed.

I ordered 2 pairs of dog socks. The one pair turned out alright, but the other pair had a black dog face and all you can see is a black blob. You can’t see her features (eyes, nose, mouth). For the money I spent, I’m very disappointed. The socks were suppose to be Christmas presents, and when I ordered them, your website guaranteed I would receive them before Christmas, but I didn’t. This was a bad experience, and I’m hoping you’ll do something to make it right. If not, I won’t be purchasing anything from your store again.

Horrible quality and material. There was a print over our print like a previous order bleed onto our sock order. Also, this is far from sock material. It's more like tie material. The print separates with the slightest stretch and looks strange.

I was so excited to give these socks as a gift! Not only did it take a while to receive them (ordered Dec. 11, got them Dec. 28) but when I got them, my dogs face was hardly noticeable. You could barely see his eyes! I sent an email to customer service and 4 days later I have sent another email since I haven’t received any word from them. I really hope this issue can be resolved because the ordering and the options were great! I’m hoping this is due to the holidays and things being hectic and printing of socks maybe being overlooked. I really hope this issue can be resolved.

Didn’t get a chance to preview items Items came late . Was told dec 23 got items dec 28 Picture I sent was cropped not to my liking Customer service response was lagging, days and days between responses Totally dissatisfied would not recommend Plus items are of cheap quality

I would give them 0 stars if possible. Ordered a pair of socks for my wife on Dec 10 - well before their Christmas cutoff. Got an email on Dec 19 that the socks were on their way with tracking info - only the tracking info is completely bogus !! UPS has no such tracking number in their system. It's Jan 2 and still haven't seen the socks. I've emailed them - because they have NO CHAT or PHONE options - three times without any response. The one thing they did 'right' ? Hit my credit card immediately. Save your money and frustration.