GoPupSocksReviews of gopupsocks.com

Still waiting for the socks. Have been told they would be here prior to Christmas and have still not received them. Not the service I am used to from this company.

The socks arrived after Christmas, which was disappointing. Sizing was a huge issue, they fit very weird and run small. Half of the family can’t wear them. Very poor quality. The image of my dogs face came out good. Would not recommend based on small/weird sizing and poor quality.

I have never received this order and continue to get unrealistic delivery notices saying the package has been sent -- but no changes in tracking for over 10 days. Bull.

Bad Material Very disappointed in the material of these socks as they are not comfortable at all. Not worth it.

I ordered a pair of these as a Christmas gift. On their website, it said that orders before a certain date would guarantee a Christmas delivery. I ordered 13 days before Christmas and according to this company, it was plenty of time. The delivery didn’t arrive until 4 days after Christmas. The socks are uncomfortable and the photo of my pets turned out so ugly. I sent 5 emails to customer service and got no reply as of yet. This company has horrible customer service at best and is a total scam at worst. Don’t waste your money!

Poor quality material, too small for average man’s calf width although large around foot at correct size, image distorted and ribs in socks show white fabric, social media ad said arrive in time for holidays, took three weeks to arrive and missed all the holidays!!

My wife loved the socks. The picture I provided came out very crisp and clear on the socks. I wish I had avoided the Christmas rush of course, but I'm happy that it came just after Christmas.

Pupsocks does not deliver on its promises, possible consumer fraud I would give 0 stars if I could. I ordered on December 8, 2021 and they were promising delivery by Christmas, never happened. On December 9 I got an email that my socks were "in production", and then nothing until Christmas eve when the socks were finally "shipped". In the interim, I changed my shipping address because it was clear the socks were not going to arrive in time for me to leave to visit family in another state for Christmas. The Pupsocks website allows you to easily change the shipping address, so I figured that even if the socks were delayed, at least it would be mailed to the eventual recipients. Nope, Pupsocks never actually changed the address and they were ultimately delivered to my home, when I wasn't home, after New Years. I finally get back from my trip, open the package, and the socks look terrible. They were way too dark and you could barely see the dogs faces. I did the "face mash" pattern. I expected the black dog to possibly look dark, but not the white and tan dogs as well. They do not provide you with an opportunity to review the design before they print, you just have to "trust" Pupsocks. Ultimately, the socks were a terrible quality, look bad, arrived late, and cost over $250 for 9 pairs. Also, I ordered different sizes for kids and adults, but only received large mens sizes. Also, Pupsocks entices you to purchase these items promising you'll get it by Christmas, that they look and feel great, and are fun gifts. The reality is the exact opposite. And customer service is non existent. The email address "shuts down" frequently, there is no number to call, and they conveniently "do not give refunds" When customer service finally responded to my emails, they asked me for the tracking number and said "well the socks were delivered, so you're welcome", failing to respond to any of my aforementioned complaints. Also, shouldn't Pup socks have the tracking number? They are the ones who gave it to me! Presently, I asked them to review what I previously emailed them and try responding again. Who knows if they will. Then I got an email from Pupsocks asking me to review their products and service, so here I am! Pupsocks is an absolute scam. Do not buy.