GoPupSocksReviews of gopupsocks.com

Loved the idea of this gift, but have had multiple issues with my two orders and no response from Customer Service. 1. Placed two individual orders (within 1 hr), and emailed CS to see if they could combine the orders into 1 shipment to save me some $. I knew it was a long shot, but never received any response. 2. First order arrived and the dog's face is too dark to even tell what it's supposed to be. I thought it was a good picture of the dog I submitted, so it's frustrating that there's no 'proof' process or help from their 'designers' to make sure a quality product is produced. 3. Second order arrived as... the wrong order. Wrong sock background, wrong dog. I've reached out to Customer Service *twice* about these last two issues and have yet to receive any response. :-\ I'd advise finding another service to produce your gifts.

These socks were a hit! Got them for my hubby as a gift from the boys (our doggies) he loved them!

Really great idea, but customer service is extremely unresponsive. Reached out several times, only to wait a week or more for a canned response. Currently waiting over 2 weeks for an email confirmation shipping will be refunded for guaranteed ship date (as stated on invoice/packing slip. Sock quality is not as expected. Photo imprint is much darker than actual photo supplied, which is clear with good contrast.

This was my second time ordering with Pup Socks - i had issues the first time but really wanted to give you another chance. I just got my order(finally) and the socks just had black blobs on them can't even see the dogs face. I thought i was going to get a mock up to approve (which i did the first time ordering) - I DID NOT - and now i have a pair of socks that are white with black blobs and worthless. SO DISSAPPOINTED.

Terrible customer service. Accident ordered two and never let me cancel my accident order. What kind of company operates like this? Socks were ok.

Do not waste your money. I received socks with someone else's dogs on them. They are also very low quality. When I contacted them to get the right socks with my pets on them, they told me they weren't purchased through them, even though I had emails from them and they sent me a link to this survey.

I still haven't received them yet, it's been over a month.

Still haven't received my order of three blankets made on 12/8. Even after a shipping email from pup socks said it shipped on 12/17. Order still shows waiting to be picked up by UPS. I have sent three emails with ZERO responce from this company. All I can do now is try to get my money back. Very poor customer service.