goprogram.comReviews of goprogram.com

Incompetent ownership, terrible company, terrible service. Why does our government use this garbage?

The website does not even work 75% of the damned time. It just keeps breaking like every other government funded system.....complete junk.

Horrible.... filed a dispute, the response had nothing to dispute. Out of 15 representatives only 2 looked into account. Others were hateful like they are being inconvenienced. Dispite was Multiple transactions from different vendors are being deducted twice because when transaction cleared the pending never came off. So now has pending chatge and cleared charge. Still not resolved. Every representatives asks for your entire social. They hold so many government contracts and the customer has no choice but to continue using services as of today. Hopefully this will change soon. The customer service so ridiculous you think it may be a joke...but it's not.

Abosolutely the worst customer service possible. State of Nevada should discontinue using them. I would giive them a ZERO if teh option was available.

I am not able to get my money transferred to my bank account. I have submitted all documents they requested. And still can't get it to work. Also, my card will not work at ATMs and some merchants

DON'T USE THIS COMPANY: You will never be able to reach a real live person for any issue you may have, they don't even have an email. They transferred my child support funds into someone else's account, the only way to reach someone was to hit the fraud dept after I found out my money was not available, no one contacted me at all. The FRAUD dept. didn't know what was going on, told different things that happened after that they closed my account, since then I have not heard or contacted by anyone and cannot reach anyone, their website: Contact Way2Go Customer Service toll free 1-844-309-5657 24 hours a day / 7 days a week if completely false, 100 % lie. Also after speaking with the NJ Child support they informed me this company has an abundance amount of FRAUD !!!!!! Be Aware .....

WORST thing that child support could have switched to. You cannot get a live person for assistance. Their website constantly has statements disabled so you can't see what's going on. Then if you dont have the funds in the account, because you didnt receive a support payment, when you're trying to pay for groceries or something else for your kid(s) they take money from you as a penalty for not having enough to cover the fee and don't even cover any of it, even if you have some. Thievery at best. I am going to look into options to have the minimal payments I do receive sent elsewhere because it is a joke of a program/card.

The worst service I've ever had.. Taking unknown monies from my account. Checks that hit on Friday's won't get until Monday is ridiculous.