goprogram.comReviews of goprogram.com

these people cause more of headache than anything in my life cant renew cards cant update an address change wont transfer your money its a big joke I will never in my life recommend them or use them again in my life I hope you all see this review and never used them but good luck to who already used them .

0 stars if I could. The customer service is horrid. The wait time to even talk to someone is over an hour. Today it was 2 after I was promised something and waited to weeks after verifying with two different people, it never happened so again I had to call. Asked about it and she kept interrupting me followed by hanging up on me mid sentence. This was the second time I had that happen. I can’t believe they are still a program running it the way they do. I guess anyone can keep their job talking to customers and treating them like that there. What a shame.

I wanted to give 0 stars but it won’t let me!!! Called for a transaction I didn’t recognize after repeatedly asking the “customer service representative” NOT to cancel my card at the moment I wanted to verify with Amazon.com, (which is all she could tell me the transaction was from), I would call back if it wasnt my transaction. She CLOSED my card anyway. Now I have to wait 7-10 days and couldn’t even get it expedited without paying $18 thx “customer service” supervisor! So disappointing people don’t know what ur going through to need that $$$ thank God for his blessings!!! but the “customer service” sucks!!!!

I began using the way2go card back in December of 2024 and have experienced NOTHING BUT ISSUES. The app glitches repeatedly to the point of being unusable. The customer support is completely voice automated so speaking to real human is a 0% chance. They put you through absolute hell to move/transfer any funds you have to another credit/debit card. I could go on for hours, do not trust this company it is completely operated by thiefs and robots. I will never bank with Way2Go ever again!

The card program is SLOW. The EDD can deposit funds on your account and it can show on your card transactions as a deposit, but, however, it will not reflect on your card balance. The personnel is very incompetent and doesn’t offer any corrective process for the delays. I give the only True Option not available on the Review Dashboard: 0-Starts👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾 Bank of America did it better.

We have had the Same issue with the sc epay card of the card being locked as if it was being used fraudulently, while we were doing standard business. It is like pulling teeth to get to speak with someone, and when we did , she blamed us we had attached a cash app account to transfer funds, when I told the arrogant "customer service" Ha, this she said that was the problem. That we should Not have done that and Now the card was being tempromental! I think the card company is being tempromental and hoarding all the cash they can in order to aquire interest on the money. Sure our measly amount wouldn't add up to much interest, but if you combine in it with the thousand of other then that's a Nice pay day for the bank! It seems to me that bank regulators would have pounced on this. Obviously they are pre paid too It's a shame that these money grubbing bastards can continue to get away with this stuff!

The very worse to communicate with. I've been calling for days only to get disconnected. They purposely set their phone options to disconnect you {"sorry you're having trouble, GOOD BYE"} and the website is not any better. SMH.

This company is full of theeee most incompetent employees ever please change us back to Bank of America these people are rude they’re thieves !!!! This is the worst company I’ve ever dealt with child support needs to cancel that contract immediately!