Petplan Pet InsuranceReviews of gopetplan.com

I have five stray dogs and they all have Pet insurance thru Petplan.I have made claims from $200 up to over $5,000 and never had a problem with them paying. I found them in Pet Talk magazine and signed up the next day. They are the best.

I cannot explain enough how much I love having PetPlan insurance for my dogs. My yorkie just suffered an anaphylactic reaction and had to spend the night at Tufts Vet Hospital. Knowing we had PetPlan behind us was such a relief. I submitted a claim on Sept 29th, a check was cut on Oct 1st, and I received that check today (10/4)! Such fast turn around on claims really helps us stay on our feet when our yorkie decides to play "drain the bank account" :) Thank you so very much PetPlan!

Everyone told me I was wasting money when I purchased Pet Plan insurance for my pitbull, Little Mama several years ago. Little Mama is the love of my life and I would do anything for her so I kept the insurance anyway even though I don't have a big income. A few years later, Little Mama developed severe osteoarthritis that I could see was causing her pain and reducing her quality of life. Because of Pet Plan, I am able to take Little Mama to a rehabilitation specialist who has developed a plan consisting of swim therapy, acupuncture, laser therapy, and supplements that has drastically increased her quality of life. She is able to run and play again and seems so happy to feel good and enjoy life. I would never be able to afford this on my own. A few months ago, Little Mama developed a spleen disorder that included complications such as spontaneous hemorrhaging. This condition is very severe and I thought I was going to lose the love of my life. Because of Pet Plan, I was able to afford the over $12000 worth of vet bills and my little girl is cured. While having to contact Pet Plan regularly during this time, the staff was amazing! They were extremely helpful and fair and were so friendly. Kim Borbone went above and beyond to help us through part of this difficult time and her and the rest of the staff were phenomenal. I am so grateful to Pet Plan and do not know what I would do without them. Getting a Pet Plan policy was one of the best decisions I ever made

Thank you Pet Plan for your support. My 10 year old Golden Retriever, Bentley has had multiple myeloma, bone marrow cancer, for almost two years, you've never declined a claim and he's still in remission. Due to this insurance we can afford to give Bentley the treatment he needs, while giving the best quality of life. We tell everyone this is the best insurance and no one with a pet should be without it.

We were very concerned when we had to file a claim with Petplan Insurance regarding the sickness of our 3 year old Sphynx cat. This was just the first year we had the insurance. We did not know to what extent they would pay or how long it would take. As the sickness prolonged, the expenses mounted. We took her from our regular vet to an emergency veterinary hospital. The final diagnosis was Inflammatory Bowel Disease. We submitted two claims (one for each vet office). Each claim was approved within two weeks of filing. The vet bills amounted to close to $5000. Petplan approved the whole reimbursement according to our policy. We couldn't be happier and our cat is doing just fine.

We have been Pet Plan members for the past 6 years. Sometime after joining we learned that our 2 year old Australian Shepard Coco was born with hip dysplasia. He had stem cell therapy and 3 years later it stopped working and he had a total hip replacement. Two years after that and his left hip got to the point that it was painful for him and he had another total hip replacement, he has 2 more months of recovery. His brother, Shadow, is 8 years old and never used the policy until now. He just started limping and will see Coco’s doctor today. For the past 6 years I have been more than grateful that we got pet insurance and that we picked Pet Plan. They have paid every claim in a timely manner without issue, they have pre authorized the surgeries so there were no additional worries for us, and they even paid the vet the insurance portion directly so we did not suffer the financial burden. In the spirit of saving the best for last I will now speak to the customer service department. I do not know where they find their employees but they are among the most caring, kindest and empathetic on the planet. A shining star in my life is Jessica Kramer. She has been right alongside of us as we have gone through all of this and always more than helpful. She, along with all of the reps, always asks how Coco is and she even had me send her pictures of Coco and Shadow. I am truly grateful to have Jessica to rely on and knowing that Pet Plan is there so we can care for our fuzzy little angels.

This is the only insurance company that actually keeps up their end of the bargain! PetPlan gives us the ability to make choices for our pets based on what is best for them and not on cost. Working in a veterinary office I sadly see animals euthanized due to lack of savings for expensive but necessary treatment. We have had pet plan for 5 years with 3 dogs and a cat and I can say without pet plan they none of them would be with us today. Thomas the cat developed urinary obstruction and was saved with an emergency procedure on a Saturday morning and we paid only $50, instead of over $1000. Gracie a playful mixed breed has torn her ACL, and narrowly survived a strange lymphoma type illness after weeks of hospitalization. Sweetie the Dachshund was patched back together after being attacked by a loose dog on a walk. Angel our 12 year old sweet mixed breed has been fighting cancer for the past year. She was in remission for several months and has already lived 9 months longer than originally expected and is still being treated with chemo and feeling great. Her treatment has been thousands of dollars and we never would have been able to do this for her with out pet plan. I keep track and Pet plan pays exactly their share every time, and there is no extra fees or raising your premiums so high you cant afford it when your pet gets sick. We tried another pet insurance company before pet plan and the first time we sent a claim in after years of premiums they denied and said it might have been related to a preexisting condition.

I called on May 19, 2015 wondering why my payment didn't come out of my checking account. I was greeted by Jenna Thiel who was kind and gracious in finding out what happened to my account. She is a great asset to your company. Thank you so much for caring about the animals that we love. Pam Abraham