Petplan Pet InsuranceReviews of gopetplan.com

Claudia was wonderful! Very helpful, thoughtful and thorough.

Very quick and friendly service!

Needed help with bill payment. Ms. Chacon is a friendly professional who swiftly handled the problem.

Stacey Johnson was super helpful and professional! She went above and beyond explaining the claims process for 2 of my dogs. Great customer service skills, and my call was picked up very quickly.

Adam Altman was just SO HELPFUL!!! I was literally losing my mind due to issues with the Petplan website not working. I reached out to Jodi Johnson, who also has been very helpful, and she had Adam call me directly and within a few mins I had access to the website again. Pls DEFINITELY recognize Adam Altman and Jodi Johnson for their superior customer service!!!

My claim was processed quickly and the communication was great. I even got a call after my dog's surgery to ask how he was doing. Such great customer service!

Sent it my claim and it was approved in a week.

My dog unexpectedly got sick very quickly. In a matter of days she went from what we thought was an ear infection to liver cancer which required immediate surgery. Drs were very honest and told us how much everything would cost as we had testing and procedures done. It was a giant relief to be able to say, go ahead and do what needs to be done, we have insurance. In 3 weeks the medical bills came to over $11,000! I was reimbursed for 90 percent with no problem, less than 2 weeks after her surgery. Jennifer was excellent. She called to make sure Lilly was ok and to answer any questions I had. In a very stressful time she made things much easier. I recommend Pet Plan to everyone! Thank you Jennifer for being helpful and caring.