Petplan Pet InsuranceReviews of gopetplan.com

I adopted a tiny, rescue, poodle, whom we have found is prone to broken bones. I got your insurance after the fist break, little knowing she would break a second leg a few months later. Stacy was so empathetic, and helpful in making sure I had all the correct paperwork submitted and expiditing my claim. She mafe a stressful dituation much easier to cope with. Thank you.

I’m thankful for Petplan insurance. I have 3 rescues and Petplan has helped me give my furbabies the quality care they deserve. Insurance is something you pay for and pray you never use. You have to pay for car insurance and chances are you’re never going to file a claim. Cable TV/Internet and or cell phone bills cost more than pet insurance. Petplan also pays for medications and tests. My Daisy is diabetic and Peggy Sue has Cushings and renal failure costing hundreds of dollars monthly for life. You won’t tuck away enough money to cover the unexpected. Filing a claim could not be easier with the Petplan App., answer a few questions, date, amount, pet’s ailment, take a photo of paid invoice, done. If you get insurance and never have to use it, you are truly blessed. Can you live with the regret if you don’t have insurance and you can’t keep your beloved pet healthy and happy?

this is the insurance company you're looking for for your furry companion! I've used them for two of my dogs and have been very satisfied with the coverage and customer service. no hassles or delays I can rest easy knowing my little guy is in good hands.

I have been with Petplan Pet Insurance for several years now. Just recently in the past year and a half my yorkie has experienced pancreatitis which led to exocrine pancreatic insufficiency and diabetes. Without Petplan I am not sure I would have been able to get the best treatment for my baby. They are awesome. Turnaround time for claims is so quick! When your pet is ill, the last thing you should be thinking of is how to pay for meds, tests, visits, etc. Petplan has given me peace of mind.

I worked with John M. from the chat team the other night when I was looking at renewing my plans for my four dogs, and found out the prices had increased dramatically. He was able to answer my questions, and informed me that I may be able to adjust to an annual deductible instead of a per incident deductible. He promptly put in a request for review for my dogs that had claims the previous year, and emailed me directly as soon as that request was approved.

I had several questions regarding my policy. Petplan employee, Mark Flaherty, answered all my questions , explaining everything in detail, and in terms I could understand (unlike my own heath insurance carrier!). Thank you, Mark, for your professionalism and courtesy.

I honestly would love to give a shout-out to a PetPlan Pet Insurance Employee: Ms. Stacey Johnson. Tonight, I called PetPlan because I received a bunch of refunds and I was overwhelmed in trying to understand what pertained to what. Ms. Johnson was so kind, calm and understanding. She explained things to me step-by-step, going back into my policy records and explaining information that she had access to. At some point she realized something was off and worked like a 'detective' in order to help straighten it out. She provided me with updates and would even make me laugh. I don't know if she is a manager or supervisor of some sort- but she definitely demonstrated very good skills as one. Please make sure she gets the recognition that she deserves. It's not every day that one receives genuine support via phone, instead of a person who sounds like a bot and cannot wait to get you off the phone. Thank you, Ms. Johnson.

PetPlan has proven themselves to me. My beloved Boxer Cassius passed away from cancer 18 months ago and our relationship with PetPlan was more then just business. This great company was there every step of the way for us. The claims we submitted were reimbursed within days. They understood our situation and were so compassionate. There Customer care folks actually called and emailed us. They truely care. So my problem child Duke ,(yes another Boxer of course), introduced himself to a porcupine. It wasn't a cordial meeting. We took Duke to our local emergency facility and all is currently well. The bill was a staggering 615 dollars... we received a reimbursement check in less then a week. Please consider Pet Insurance for your babies. Do your research.... I worry about many things in life but something I don't worry about is how I'm going to pay if my beloved boy Duke requires medical attention. PetPlan has our back..