Petplan Pet InsuranceReviews of gopetplan.com

I had a few questions about my plan and Mark provided me with excellent customer service! Thank you so much for your help!

I have had an excellent experience with PetPlan. Gina has been an excellent resource and has helped answer all of my questions. Cannot say enough great things about PetPlan or Gina!!!

I am so thankful I have Petplan for my dog Zoey, who unfortunately has an ongoing issue that Petplan is covering. She also recently has been limping and has been to the vet twice for this and we're still unsure what the cause is and Petplan has covered the expenses for this as well. I recently submitted four claims for both the ongoing issue and limping and when I realized my claims were taking a little longer than usual to be completed, I contacted Petplan and spoke with Gina. She made sure I didn't have to wait much longer for my claims to be completed and she notified me that they were done the day after I spoke with her. Thank you Petplan and Gina!

I've had Petplan for my dog for a little more than 3 years now & just filed my first claim. Everything was really straight forward & we are being reimbursed everything that we expected! I did forget to update my mailing address, so Mark from customer service helped me via the online chat. He was super helpful & answered all my questions & fixed everything for me! I would definitely recommend Petplan to anyone looking for pet insurance!

Gina provided the best customer service. She renewed our 3 dogs plans and was able to keep premiums as low as possible. She also expedited a claim that had been submitted so I could get reimbursed quickly. Thanks Gina!!!

After having a very allergic rescue cocker whose medical bills reached 6K the first year, I made the decision to make certain that when I had another cocker, I would have pet insurance. I asked several pet owners which company they used, and every one of them used Pet Plan. I got a new puppy and got Pet Plan insurance. Best decision I ever made. She is more allergic than my last cocker, and as a result has had some medical issues that were very expensive. My claims have been handled expertly, promptly, and few have been declined. The $48 dollars a month is the best money I spend. I now can give Aggie May the care she deserves, and the 10K cap per year, per condition is more than reasonable. The agents are kind and caring, as well as knowledgeable and professional. In addition, there is no "wait and I will look it up," kind of service. Love, love, love this company!!!

Petplan has saved me a lot of money over the past two years. Mark Flaherty, has been a big help. He is always so friendly and helps me with anything and everything! Thanks Mark! :)

I have not purchased 2 dog plan yet but will the next month. I do want to leave a review for a customers service representative, MARK. Here's a copy/paste of what I wrote to him after "interrogating" him for 15 minutes. "Mark, you revived my lost hope for OUTSTANDING customers service. I am grateful for your time, knowledge and care. Thank you, Konstantin"