Petplan Pet InsuranceReviews of gopetplan.com

Petplan really saved the day for my Chihuahua who needed dental surgery. And Jordyn S was so helpful in getting my claim expedited. I 💕 Petplan!!!

When we got our two dogs, the one thing I said I must have was pet insurance. A lot of people said it was a waste of money and I was crazy for doing it. I didn’t care. I never wanted to choose between my families financial health and the life of a family member (our dogs). Going with PetPlan has been the best decision as both dogs have suffered costly injuries such as a luxating patella ($1,000), two canine crucible ruptured ($10,000), back nerve pain ($500), emergency visits for fluid in lungs ($500), and other visits. The most costly has been the CCL tears and because of PetPlan, I was able to give Charlie the best treatment, gold standard operations, rehab, medicine, and much more. Every time I met with the vet, they tried to warn me about the cost. It was great being able to say “I don’t care, I have pet insurance.” The claims process is easy and the PetPlan team is AMAZING. Hands down AMAZING. You get personal attention, and they even called after major surgeries to check on Charlie after I’ve filed the claim. I mean my own insurance company doesn’t do that for me...just saying. The one thing I’ll say, don’t wait to get it. Get it as soon as possible. We got it for them when they were puppies and it has been very affordable, but knowing what I know now...I would still get it even if it was a little more costly.

I can't compare them to any other pet insurance companies because I never had a reason to look any further than petplan. Always terrific and simple. I saw a review about them denying a claim because the owners didn't take the dog for yearly check ups. That should be something that does not to be explained to an animal owner. Great people answering the phones there also.

The VERY BEST pet insurance there is. Please look nowhere else.

I highly recommend petplan insurance. The employees are extremely informative, highly experienced and exceptionally helpful. The claim turnaround time has been superb. Unfortunately, I’ve had to submit a few claims for my beloved dog and petplan has promptly sent a check each time. I will never have a pet again without petplan insurance

Jordyn was a joy to speak with. She made me feel much better about the ridiculous mistake I made on my claim form. I feel quite confident that she will see it gets taken care of. I am SO happy that I have Petplan for Beanz. It’s those unexpected vet visits; that usually run quite high, that it is perfect for. She’s only 14 months and considers our backyard her virtual snack bar so I am consistently patrolling to make sure there isn’t anything that will hurt her. I obviously missed SOMETHING! Thank you Petplan and be assured that I do refer you to everyone.

Once again I must thank everyone at Petplan that was involved with my recent claims for Bear. Within one month my always healthy 5 1/2 year old mix Bear managed to incur over $6000.00 in medical fees. From pre authorization to updates on how claims were being processed Petplan employees were always patient, polite,friendly and very helpful. Special thanks to Jordyn S. and Ana T So good to deal with a company that still believes in good customer service.

Thank you so much Katee for all of your assistance explaining my policy so I know exactly how well my pupper is covered.