Petplan Pet InsuranceReviews of gopetplan.com

Petplan has been an amazing company to work with! My rescue dog has had many issues that have led to expensive testing and surgeries. Petplan has helped me provide the best care for my best friend! The "happiness managers" are always knowledgeable and cheerful. It was a pleasure to speak with Jordyn S today, as she was able to help me update my payment information in a flash! I'm always smiling after a conversation with the caring people at Petplan!

Spoke with Jordan S today about procedures for acquiring our rescue dog's history and subsequent submission of any claims. She was knowledgeable,super helpful, and very patient, never losing her cheerful tone. We adopted Cassius two months ago and have decided to go with Petplan rather than our previous insurance company. Clearly, a wise move on our part!

Every time I need to speak with someone from Customer Service they are always extremely nice and helpful.

I can't say enough good things about PetPlan! My three year old Carolina Dog has had a lot of Ortho issues and they have been there to support me every step of the way. Their customer service is always on point! I spoke to an amazing rep by the name of Kane who was super helpful and took care of an invoice issue in no time. I highly recommend PetPlan to any pet parent!

I love Petplan! They have such good coverage, and at a very reasonable price. I got a request for additional information and had to call them. I got a very nice customer service representative, Taylor Bell-Branchomb, who was very accommodating. He took my information and forwarded it to the claims department, then checked to make sure they got it and notified me that he had verified that they had it. I could not ask for better!

I highly recommend PetPlan to anyone with pets - they are great work with, very kind and compassionate when talking with their representatives, and quick to reimburse claims. We are very grateful for PetPlan as it has allowed us to care for our pets regardless of the expense.

I called Petplan this morning to check on one of my claims that I had emailed a couple of days ago. I spoke with a young gentleman named Kane Daly, who assisted me with my request. After telling Kane why I was calling, he immediately looked into the situation and let me know the answer I was looking for. He was so friendly and compassionate and was sincerely concerned about my fur-baby dachshund Willow who the claim was about. I was already under a great amount of stress worrying about Willow's upcoming surgery next week, so it was a very welcome bright spot in the midst of the worrying to talk to someone who was so thoughtful & caring. Thank you Petplan for having employees like Kane to help your customers when we call! He truly is an asset to your company!!

Petplan is a FANTASTIC plan. They have, once again, come through for us. I recommend this plan 110%. They are responsive, fast processing and great communicators. Don’t wait, sign-up NOW; you never know when your beloved fur baby will need treatment.