Petplan Pet InsuranceReviews of gopetplan.com

Pet Plan has been great! I've not had any other pet insurances but they've done a great job and I haven't gotten push-back on my pets conditions when filing claims like I would have expected. Kane in customer service was great and authentically happy to help. Definitely recommend this service.

Petplan is a lifesaver! They are a great company to work with and I’m so glad I found them to protect my fur babies. They always respond to inquiries timely and are extremely friendly and helpful. All claims I’ve ever submitted have been reviewed when promised or faster. They’ve always paid what the policy says they will. They don’t try to overreach known conditions to get out of covering other ones. And although when I pay my vet bills the workers always grumble a little when I mention insurance, my vet and hospitals have never expressed any issue working with this company when documentation is needed. It’s very easy to see what will be covered – pick your limit, pick your deductible, pick your co-payment % and done. And their terms and conditions are very easy to read and follow. Anyone considering paying for pet insurance should be getting annual well visits for their pet anyway. Why pet insurance? Why Petplan? I’ve had two cats and both turned out to have undiagnosed genetic deformities in their internal organs that eventually turned into serious medical conditions. Once the trouble started, diagnosis and treatment cost thousands of dollars. Because of Petplan I never had to say no to any of the recommended treatment because I knew they had my (and my kitty’s) back. They cover hereditary conditions and chronic conditions as long as the condition had not manifested itself and was not detectible when the policy began. And they pay what the vet charges – no fee schedule and no different coverage for regular vets vs. hospitals. Those things distinguish Petplan from other companies offering similar products. Read the fine print when you compare companies. If you are looking for insurance to cover well visits, then this is not the company for you. However, if you’ve ever had your feline best friend act normal one day and be on death’s door the next, you know how stressful it can be worrying about your pet and how you are going to pay for his or her medical care. And medical care for pets is expensive! Petplan provides great coverage, excellent service and offers very reasonable premiums. If you are looking for an accident and illness policy to cover your cat or dog, I highly recommend Petplan.

I was fortunate enough to have Sarah Vassallo take my call and she was AMAZING!! She TRULY went above and beyond to help me with a situation that I had previously gotten the "run around" on! I only wish all customer service agents everywhere were as WONDERFUL as Sarah!!!

The easiest way to maintain your Pet's Health. Usually dealing with Insurance is a Pain in the Neck, but this company follows what it offers.

My little Frenchie, Fiona was so sick twice in one month, and Petplan Pet Insurance - North America pulled through for us to help cover her medical expenses. We have had 3 dogs on Petplan and they have never let us down. It is a great investment for your dog and security for those unexpected incidents that can really hit your pocket when your pet is ill.

Bryan Magee was fantastic. I had several questions regarding my policy and he really took the time to thoroughly examine and explain the details to me. Thank you, Bryan!

Kane Daly is caring and has an incredible personality! Kane is compassionate and goes the extra mile to help me and my pets, and he is a great asset to Petplan USA! Kane is the kind of employee that represents the values, integrity, honesty and dedication that employers are looking for! Outstanding service! Thank you so much!

Today I spoke with Kane, a terrific Petplan team member! He is friendly, caring, and he was able to completely and efficiently answer my questions on my deductible and the status of my current claim. I can highly recommend Kane and Petplan! I have always received wonderful, kind, and clear help anytime I have called with questions.