Petplan Pet InsuranceReviews of gopetplan.com

We had Petplan when our cats were 8 week old kittens, up until they were 2 years old. They went back on Petplan at age 7 years. The website is good. You are kept informed by texts regularly. Let your vet send in the forms on your behalf, as this means quicker pay outs. Within two years of re-joining Petplan, our cat Tom was diagnosed with heart failure and thyroid problems. He had bloods and scans done. He is now under the care of a cardiologist. It takes five meds daily to keep Tom alive. We could not afford this level of care without Petplan. You never know whats around the corner. Petplan has been our safety net. Remember there is no NHS free care for our animals. To have inadequate or no insurance at all, is taking a huge financial risk. Toms ok at the moment, although it`s been another trip to the vets. He likes to fight and as I write this review, he is wearing one of those cones around his head. He thinks he`s a bad ass lion fighting other male lions on the Serengeti planes, but in reality he`s a little moggy in a back garden in north wales!

My dog Oscar had major issues last year involving traveling around the country to different specialist vets and a big operation. Petplan made a stressful time much easier with prompt no quibble payments & helpful sympathetic staff

I spoke with Sarah at Petplan today. She was very helpful, engaged, and solved my problems immediately. I could not recommend her or Petplan any higher!

Good service over many years. Easy to use and rapid resolution

*incorrect* as rightly pointed out, my issue is with the UK division; the following is not a reflection on the US division: have to consider, based on previous reviews and my experience, Petplan are either inept, or deliberately slowing claims progression for cash-flow. They are appallingly slow at processing. As per previous reviews, they repeatedly request the same information; lame excuses about time to process emails. And yes, they also fail to justify the incalculable payment that do not meet expectation with excess taken into account. They used to be excellent, such a shame. I would very much recommend looking elsewhere for cover.

Love Petplan. They saved my pet, and my wallet!

At a time which was very stressful for me and my young dog Zende, petplan was there to help, they have been so supportive.I would highly recommend them, when choosing my insurance I researched for the best I could find and so happy with my choice. Zende still has a way to go and I am hoping he will be okay, none of us now when things like this could happen, such a shock, Zende has M.U.A. Big thank you Petplan

It's very easy I just complete a claim form at the vets and that's it. I get emails to advise me about my claim and it's progress. So I know it's being taken care of.