Petplan pet insurance covers up to 90% of vet bills for dogs & cats. Get a free quote today! Our mission is to ensure healthier, longer lives for pets and peace of mind for their people.
Petplan Pet Insurance (gopetplan.com) has 791 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jim & Sue M.
Daniel G was very friendly and helpful. He took care of my needs very quickly and thoroughly.
Response from Petplan Pet InsuranceMay 14, 2021
Jim & Sue, we're happy to hear your experience with us was a good one—thank you for the review!
Arlene
Daniel G was amazing to speak with. He was very knowledgeable and advised step by step on what I needed to do to get my claim moving along. He even offered to continue his assistance via email if needed. Daniel sets an example of how to properly talk to and treat customers.
Response from Petplan Pet InsuranceMay 13, 2021
Arlene, we're happy to hear that Daniel delivered an exceptional experience for you. Thank you for sharing your feedback!
Julia
Daniel G went above and beyond to make sure my dog’s information was sent to the right place. He was so kind and helpful. Thank you, Daniel!!
Response from Petplan Pet InsuranceMay 13, 2021
Julia, thank you for the thoughtful review! We're so glad to hear that your experience with our team was helpful. We appreciate you taking the time to recommend us.
Honee P.
I spoke with Daniel Griffith today at Petplan. I couldn’t of gotten a nicer person. He took care of all of DEE-OH-G’s Policies. He should have shares in the Company and get a HUGE raise. If you need all of your questions answered in a timely fashion, talk to DAN THE MAN HE HAS THE RIGHT PETPLAN Paws and all Sheri and DEE-OH-G
Response from Petplan Pet InsuranceMay 13, 2021
Sheri, thank you for sharing your review and the experience you had with Dan the Man!
Cindy V.
Joe was very friendly and helpful.
Response from Petplan Pet InsuranceMay 12, 2021
Cindy, thank you for recommending us! We're so happy you could lean on Joe when you needed help.
Tyra L.
Joe was a great help and answered all of my questions. I really appreciate his effort to make sure I was informed of the process. Thanks again!
Response from Petplan Pet InsuranceMay 12, 2021
Tyra, thank you so much for your review! We’re happy Joe was helpful in informing you about the claims process.
shawna L.
Daniel was excellent. He knew his stuff and answered all my questions, but he also took the time to ask about my dog Piper. This really made the conversation more enjoyable. -Shawna
Response from Petplan Pet InsuranceMay 12, 2021
Shawna, we're happy to hear about your pleasant experience with Daniel—thank you for being a Petplan pet parent!
Tiffany G.
Daniel Griffin was exceptional, helpful, and a charismatic customer service associate. Anyone can answer a phone, but Pet Plan is always friendly, informative, and competent. I highly recommend using their insurance to protect your furbabies.
Response from Petplan Pet InsuranceMay 10, 2021
Hi Tiffany, thank you for leaving such a kind review. Daniel embodies the customer service we provide to all of our pet parents, and we're happy you picked Petplan to protect your furbaby.
