Petplan Pet InsuranceReviews of gopetplan.com

Mr. Prater was very helpful. Explain and gave me step by step what I have to do for filling out paper work for my dog. Mr. Prater also ask about my dog cooper, very sweet and sincere. Very nice customer service

Daniel was great! He made sure that the issue I had was solved in a timely manner. He went out of his way to explain things clearly. He was friendly and informative.

Daniel clearly explained my concerns about Cream Puff's dental treatment and claims. It's always a pleasure to speak with him.

I just spoke with Daniel about changing the policies for my cats to bring the renewal premiums more in line with reality, now that I am retired. He was helpful in finding ways to modify them and bring the premiums down and was reassuring about the wisdom of my choices. I am terrified of lowering coverage so much that I will be unable to care for them properly in whatever end up being their final illnesses, but Daniel reassured me that what I was changing was very much within reason and should not put me in that position. I certainly hope he was right.

I had the pleasure of renewing my dog's annual Petplan insurance with Daniel as the representative just the other day. He was warm, courteous, and helpful, and I thoroughly enjoyed speaking with him. Thank you, Petplan, for providing high-quality personnel who positively reflect on your organization.

Thank you to Daniel for taking care of my concerns and easily answering my questions.

Very satisfied, great customer service experience I had with Joe, he was so patient to answer all my questions. He truly cares about what I need and he went above and beyond to make sure I have all the information required to make my claim. Thanks Joe for your great customer service.

I called Petplan on Saturday to talk through some questions about my policies for my 2 cats. Daniel was great. He was efficient, caring and very friendly.