Petplan Pet InsuranceReviews of gopetplan.com

Cannot praise this company enough. After taking out insurance for my new kitten a few years back he became very ill and required a lot of specialist treatment and emergency vet trips every single claim was paid with no fuss, staff have always answered my questions when I've called. Unfortunately my boy passed away late last year but even then they sorted everything when I informed them. Just got a ragdoll kitten and taken a new ultimate plan out so 3 top plans and I'd never be without. Thank you pet plan!!!

I can only say that Petplan are excellent, the staff are friendly and helpful and nothing is too much trouble for them. They also deal with your claim very speedily and notify you when everything is done.

Great Insurance company! We bought a purebred maine coon and he came with 1 month trial pet plan insurance. Firstly wasn't sure if I need to buy it permanently but decided to go ahead and never didn't regret it. Little bit pricey but if your pet is unwell often it very helpful. We have life cover and dental which is great. ( as our kitten has juvenile gingivitis and I know he is covered for dental treatment and we do not need to worry about money). Easy communication, quick respond, quick payment. Recommend for sure.

We have taken out lifetime cover with PetPlan for our golden retriever since she was a puppy. We have had to claim multiple times over the years for things that have gone wrong. PetPlan deal directly with the vets so all we have to do is pay the £100 excess. They pay out straightaway and have never quibbled a claim. It's so reassuring to know that if something goes wrong with your pet you aren't having to make a cost based decision as you know that you are covered. I would recommend them to anyone, although not the cheapest, the fact they always pay out without quibbling gives us so much peace of mind.

We have been a customer of Petplan for many years. Unfortunately we have had to make a number of claims over the last few years, particularly for one of our cats. Petplan have been consistently quick and efficient in settling the claims and always with reasons and clear explanations for their decisions. Sadly we have just lost this cat and they offered their condolences, paid the claim and instigated cancellation of the policy. Whilst not the cheapest, they are worth every penny.

Easy to claim and no issues when paying out. I have had petplan for 7 years to cover my dog and never had any issues . I usually pay a £100 excess initially but after that they have paid out all claims and I can claim directly through my vet which is a great service and you don’t have the hassle of completing forms. I think there are various pet insurance companies and none are perfect, however petplan is one of the best out there.

#petsplan I would like to share my story how pets plan helped me to resolve my complain. Louise from Complain team took time to understand my problem and issue i had with my insurance. She had asked all the right questions and helped me reinstate my policy. This is such a great relief for me and my pet who need the urgent treatment. I can't imagine any better insurance company for pets. Highly recommended company. Thank you very much, Sandeep kumar

I was skeptical at first with the reviews but I had to pick a pet insurance company. So far I’ve had 5 claims with petplan all approved within a week. Only issue for some reason direct deposit doesn’t work for me so I opted for mail. Quick response as well through email. No dealbreaker so far with petplan!