Gooten: Print on Demand Reviews | Read Customer Reviews of gooten.com

Gooten: Print on DemandReviews of gooten.com

3.8216 reviews
IT & Communication
W 57th St 142, New York, New York

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Gooten: Print on Demand

About Gooten: Print on Demand

Gooten is a print-on-demand production and logistics company that helps scaling brands simplify complexity. Our single-vendor solution streamlines procurement and fulfillment by offering access to a global, redundant network of manufacturers through one unified platform. We deliver operational excellence backed by contractual guarantees, competitive volume-based pricing, and a modern API that enables fast, self-serve integration. With Gooten, brands gain flexible production capacity, accelerated product launches, and supply chain resilience—without the need for in-house ops teams.

Gooten: Print on Demand (gooten.com) has 216 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: gooten.com
Website: gooten.com
Category: IT & Communication
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Gooten: Print on Demand reviews

216 approved reviews, newest moderated first

Tina
May 14, 2024
15/10 Amazing Customer Support
15/10. Amazing. Some of the best support I have received from any company. Gooten's policies and processes were patiently explained while addressing my concerns and there was care taking in helping me understand the explanations and processes. Beyond that, I really felt valued as a customer. The speed and ease of receiving customer support was great. The open line of communication with a dedicated customer support representative should be the gold standard for any industry. It makes me confident that, even though I find the Gooten interface a little confusing, there is a team behind me when I need help. In fact, I will be moving many of my Printify listings over to Gooten because of the support I received. Thanks so much for investing in your customer support! I would choose solid customer support over interface ease of use any day.
Response from Gooten: Print on DemandMay 14, 2024
Thank you Tina so much for this amazing review! We are so happy to hear you had a great experience with our customer support team. Please don't hesitate to reach out again if there's anything else we can help you with.
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Royal L.
Mar 22, 2024
Gooten spams you and misrepresents the…
Gooten spams you and misrepresents the e-mail to boot. There was an attachment. Not daring to open...Needless to say I have never had dealings with them. Here is the e-mail below with my actual info redacted to generic terms in the brackets: You've recieved a document from HP LaserJet Pro Scanner. It was scanned and sent to [my email address].com using a HP WorkCentre on Office365 Portal. Number of Images: 1 File Name: [My company]_Payment Confirmation Device Name: HP LaserJet Pro Attachment File Type: RTF For more information on HP products and solutions, please visit
Response from Gooten: Print on DemandMar 22, 2024
Hello, we wanted to extend our sincere apology for the email you received on Friday and to provide context it was not our intention to spam you in any way. We experienced a technical glitch with our (no-reply) email and it resulted in firing several emails. We apologize for any inconvenience this may have caused, and we promise to look at this issue closely and make sure it doesn't happen again.
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Digalinda
Feb 6, 2024
Your customer service email has always…
Your customer service email has always been great. Although I think you still should have a phone number as an option to contact you. Also please carry table name place cards and paper tags!
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Gwen G.
Feb 5, 2024
Your customer service is top notch
Your customer service is top notch. You are quick to analyze the problem and solve with a quick solution. Thank you!
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Steven
Feb 5, 2024
Great support team and website.
Great support team and website.
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Arminas J.
Jan 30, 2024
Thank you for the perfect print on…
Thank you for the perfect print on demand service! Been using gooten.com for almost 2 years and it has been steady & easy :)
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Susan
Jan 30, 2024
Great POD company
Great POD company. They are quick to respond and resolve any issues with ease.
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Gary W.
Jan 30, 2024
Wrong Photo Sent
I am pleased with the service but I gave you a four star because I have not had many orders yet once you sent a pin up girl drawing to a customer instead of my photo. The problem was the costumer who bought it, bought it bought my photo for her son who opened the package and saw a pin up girl instead of my photo. That was very embarrassing for me and could have affected my rating.
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