Leigh L.
Great Product Quality and an Easy-to-Use Platform
Overall, I’ve had a positive experience with Gooten. The platform is easy to navigate, and once my products are set up and connected, managing them and sending orders to production is straightforward. Most importantly, I’ve been very happy with the quality of the sample products I’ve received. The finished products have looked great, which gives me confidence offering them to my own customers. The biggest area I’d like to see improved is customer support. Support is handled through email rather than live chat, and response times can sometimes be longer than I’d like, especially when I’m dealing with an issue that is holding up an order or product setup. Having access to live-agent support, even during limited hours, would make a big difference. That said, the quality of the products and my overall experience with the platform have been very good, and I’m happy to continue using Gooten for my business.




