Gooten: Print on DemandReviews of gooten.com

I like Gooten as a supplier, their products allows variety and the products that can be created are unique. I appreciate their prices allowing my items in store to be lowered. Shipping is affordable and there is no design print charge. Highly recommended.

I've been Gooten for over a year now and haven't had any issues. My orders have all gone out on time, so I've never had to contact support for anything yet. Plus the prices are a lot lower than other companies, so it helps me to make a decent profit.

I'm an artist and love using Gooten for my products!! I mainly order t-shirts and my customers always say how soft they are. I've started testing out other products as well and am very impressed with the quality. I will continue to use Gooten and tell other artists to use them as well!

1 Year ago, I would place 10-30 orders a day with Gooten, they were brilliant! 1 Year later they have fallen HARD! Website shows 1 Day production times, i am now on day 14. Orders arent turning up and they ve changed their customer support service and its gone to the dogs. When you do get a response, the team are nice and friendly, but hands are tied. I understand COVID 19 was a hard time, but other suppliers are super fast, incredibly efficient and Ive been really lucky to have a fall back. For Gooten, in this scenario, moving the company backwards will be better than moving forwards.

I have been using Gooten for 4 years now. I am beyond impressed with the quality of their products. The printing quality is beautiful! Their prices are the best I've seen in the print on demand world. The staff is very friendly and very helpful. I really appreciate the webinars they send out. Super helpful! I have all 5 star reviews on my website thanks to them. Can't see what they come out with next!

If you value your time or have a company that may suffer from unexpected and indefinite delays, DO NOT GO WITH GOOTEN. They cannot even service the simplest of customer support requests. For example, when you place an order on hold, they force you to go through their customer support ticket system to change the order status back to 'In progress'. However, as many other people have noted, THEIR CUSTOMER SERVICE IS NON EXISTENT. It takes days/weeks, not hours or minutes, to service issues that are trivial in nature (like changing order status). Whoever is in charge of customer support needs to be fired, there is no excuse with modern resources for trivial support requests to take days. I REPEAT. DO NOT RISK IT.

I have several items in my Etsy shop using this printer Have used them for a few months and I'm starting to think I'm going to have to stop using them. I have 2 orders that have issues and I cannot receive a reply. One they sent a short sleeve shirt when the order was for long sleeves. The other a size 6 month was ordered and they received a 12 month. I understand mistakes happen but not replying to my requests for help for 2 days is not acceptable. I have customers who are unhappy and that reflects on me, not Gooten. I'm giving them one more day to respond and then I'll be looking for another provider.

I absolutely hate them! I was looking for a company to do my POD and ordered samples. There was a mix up in the shipping and I've been trying to contact them. They have ZERO customer service! Beware! They have my money, I have no product!!!