GoodRxReviews of goodrx.com

Response from GoodRxJun 4, 2025

We always encourage you to take advantage of the best price available to you, Elisa. If you ever experience an issue at the pharmacy, please give our GoodRx Gold support team a call at 855-487-0694 or email them at [email protected], prior to completing your prescription purchase.

Response from GoodRxApr 10, 2025

We're here to help when you need us, Nancy.

Response from GoodRxFeb 28, 2025

Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy on your behalf, Richard. They're available Mon-Sun, from 6 AM to 9 PM CT.

Response from GoodRxFeb 10, 2025

Thank you for reaching out, Christine. GoodRx coupons reflect pharmacy prices, which can fluctuate between new prescriptions and refills. While we provide price comparisons, we do not control these changes. In case it helps, we also provide information and links to the manufacturer coupons and other resources below the coupon listings on https://goodrx.co/savings.

Response from GoodRxFeb 6, 2025

We appreciate your honest feedback, Charlotte, and will pass it along to the appropriate teams. As always, we always encourage you to take advantage of the best price available to you. If you're a GoodRx Gold member and would like to end your current subscription and start a new one with your preferred email address, please give our GoodRx Gold support team a call at 855-487-0694. They're available Mon-Sun, from 6 AM to 9 PM CT. If you are a free GoodRx user, you're welcome to fill out the following form to remove your data, which will remove your GoodRx account: https://goodrx.co/DataDeletionRequest. You can then sign up for a new free GoodRx account with your preferred email address.

Response from GoodRxJan 7, 2025

We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions, and amounts, we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. We will be reaching out to you via TrustPilot, please provide us with the email you used for your appointment.

Response from GoodRxOct 22, 2024

Hello, we would be happy to investigate this for you! Please give us a call at 855-487-0694. We are available Monday through Sunday from 6am to 9pm CT.

Response from GoodRxSep 30, 2024

We understand your frustrations, Debra. GoodRx prices are tied to a medication's cash price; unfortunately when the cash price fluctuates so do our coupons. In case it helps, we also provide information and links to the manufacturer coupons and other resources below the coupon listings on https://goodrx.co/savings.