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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
Showing 193 reviews with 4 stars · Clear filters
John M.
Dear Sir/Madam: Your company logistics is professional, reasonable in cost, and well organized. Much appreciated by those of us without RX prescription plans. Best regards; John M.
Response from GoodRxJun 3, 2026
We're very happy you are enjoying your GoodRx experience, John. We hope we can help to assist you more in the future!
Jeannine
Very satisfied. The prescription was expensive and saved quite a bit.
Response from GoodRxMay 12, 2026
Congrats on the savings, Jeannine!
Dianne B.
What have they done to advertising? What does a cowgirl , a horse and gosh knows what else they have in it, but it’s the most stupid commercial I have seen for a good company. Advertise straightforward, do what people need to know . Stupid just makes your company look stupid.
Response from GoodRxFeb 17, 2026
Thanks for your feedback and review, Dianne; we will pass along your message internally.
Wayne
The customer service agent called the pharmacy and got the problem resolved.
Response from GoodRxFeb 13, 2026
Glad to hear you were able to get assistance, Wayne!
Linda D.
Does help a little with costs
Response from GoodRxJan 21, 2026
We're happy to help where we can, Linda!
S. M.
I downloaded medicine coupons from Good RX's website planning on paying the dollar amount listed on the coupon. When I went to the pharmacy the rep. told me not to plan on paying that amount. Went home & called Good RX. Spoke to Stefany. She resolved the pricing problem & called the pharmacy advising the price to charge.
Response from GoodRxJan 15, 2026
We're so glad our customer support team resolved the pharmacy issue! Thank you for taking the time to share your experience. 🤩
Mark P.
Good Rx GOLD saves me money but due to only getting 1 prescription a month I am to the point where the $10 a month fee is MORE than what I save on my prescription. The only reason I still have it is because my 90 day prescription covers the remainder of the $10 a month so it is a wash. Thanks, maybe offer a cheaper GOLD plan for people who only have 1-2 prescriptions a month?
Response from GoodRxDec 19, 2025
Thank you for your feedback, Mark! We understand that GoodRx Gold is not for everyone. You're welcome to save with our free service, GoodRx. 😊
Oliver
Coupon code when processed by pharmacist lowered price but pharmacist did not honor GoodRx coupon price (it was $12 higher.)
Response from GoodRxDec 15, 2025
We're sorry to hear this, Oliver. Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy regarding the price discrepancy. They're available Mon-Sun, from 6 AM to 9 PM CT.