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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
Showing 654 reviews with 1 star · Clear filters
Santi
These drugs are not available or unaffordable. You are a scam.
Response from GoodRxAug 29, 2026
In case it helps, we provide information and links to the manufacturer coupons and other resources below the coupon listings on https://goodrx.co/savings.
Joanne
April, May, June went perfectly fine. Come July there’s confusion about my prescription and I had to have a transferred to CVS. August they write the prescription but it’s never mailed to me. I call and they tell me I have to have it transferred to CVS and they don’t know why
Response from GoodRxAug 29, 2026
We would be happy to look into this for you, Joanne. Please email us at [email protected] with your full name, account details, and your prescription details.
CN
I’ve written for two months about lowering the cost of the meds, both times I recieved a Coupois for $199. The pharmacy charged $349 last month, the same after I called and communicated about not being able to afford the $350 a mint cost as I’m currently unemployed. I did not get the meds yesterday, the day I was scheduled intake the injection! I will look for this with another company as Many offer lower costs.
Response from GoodRxAug 29, 2026
We're sorry to hear of your negative experience! We would like to look into this further. Please email us at [email protected] with your full name, account details, and pharmacy receipts if you have them.
Adrienne
i didn’t get any response
Response from GoodRxAug 28, 2026
We'd be happy to provide you with assistance, Adrienne. Please call us at 855-268-2822, we're available Monday through Sunday from 6am to 9pm CT.
Dorothy L. D.
Frist order came on time when I order again after 30 days two weeks later nothing so canceled with Good Rx
Response from GoodRxAug 28, 2026
We appreciate your feedback, Dorothy. If you ever need assistance with your account or prescription, please give us a call at 855-526-3318. We'd be happy to help.
Jameca
I am totally annoyed with GoodRx! I canceled my subscription but still keep getting charged. Disputed the charges with my bank and still getting charged. Stop the madness, please 🫠!
Response from GoodRxAug 28, 2026
Hello Jameca, please give us a call, so we can look into this for you. Please be sure to have your name and account information available so we can locate you in our system. We can be reached at 855-526-3318, Monday through Sunday from 6am to 9pm CT.
Angie
I’ve been charged $39 a month for many months, but I never signed up for anything and when I log into my account it says no purchase history nothing. I’ve reached out to try and get this rectified.
Response from GoodRxAug 28, 2026
Thanks for bringing this to our attention, Angie. Using the information you provided we were able to locate multiple accounts on file for you. We have cancelled your paid membership and will be providing you with a refund. If you have any additional questions please give us a call at 855-526-3318.
Gary
I had had an account before which you didn’t find until time to charge me. Way overcharged!
Response from GoodRxAug 28, 2026
We're sorry to hear of your negative experience, Gary. Using the information you provided we were able to locate your cancelled account and have removed your card from our system. Additionally, we will be providing you a refund for the most recent charge.