GoodRxReviews of goodrx.com

Wouldn't let me use whole coupon because they said it wasntva 1st time user...ridiculous. a coupon is a coupon what difference does it make .

I really don't have anything bad to say about GoodRx. But today's experience is making me question. I have been with GoodRx since 2022 and they have been a life saver. Today I submitted a refill on my medicine and the goodRx price was $46.56. And because I'm a rewards member I had 48,000 points which equaled $48.00 cash that I chose to use on my medicine today. When I got to the pharmacy the medicine priced at $81.27. When I showed my goodrx card they said my payment would be $33.27. When I showed them the price in the app the pharmacy said I will have to contact goodrx. Upon calling in my call was disconnected 3x's. But when you first start off they ask what's a good number so if you get disconnected they can call you back. No one did. I had to call them back every time. On the last call the rep spoke with the pharmacy to try to get them to change the manufacturer number but they only get this medicine from one company. So I was told by GoodRx that they could call around to different pharmacies until they found one that took this specific manufacturer otherwise I had to pay the additional $33.27. My issue is if I wasn't using my rewards points the price would have been $46.56. Even if that original price of 81.27 was there once the pharmacy go in put the code information in then it changes the price to the discounted price. It wouldn't even let them change the info before it just snatched up my reward money. Where does it say that in order to use rewards you have to use a specific manufacturer to get the GoodRx price and use your rewards. So in actuality I still paid the $81.27. I'm so disappointed

I was recommended by a family to ED and hair treatment medication from here since it would be fast and easy. The whole process was easy from the start and the doctors and NP filled my prescription and got me going the same day. All for 19 dollars with a purchase of the gold membership. But the support is a reason why I am not coming back. I had a question since my local cvs told me they couldn't find a prescription and the pharmacist had to check. I explain in chat what has happened and I am just confused why the pharmacist said my prescription isn't there or they couldn't find it puzzled me. Look at the response of Carmi C Patient Support, if you want to deal with attitude and someone who just copy and paste things and responseded like you are the one in the wrong then goodrx is for you. There is no reason to respond to a customer or patient like they are incoherent especially when asking a question. Goodrx is a great company but customer service is horrific match to other companies like bluechew and hims and ro. Same experience happened with my cousin last month. Don't know whats going on but you lost two customers because of your support attitude and generic ignorant responses. Look at the recent reviews and I am not the only one that had my pharmacy said they had no prescription. I understand that there can be errors or delays. But working in healthcare and customer support. You would expect to be more patient and be more respectful and know that you be listened to at least or offer some help or explanation. "Today 11:58 am Hi for taladifil I went out to cvs to pick up the rest of my prescription since they only filled me for 15 days supply and they say they can't find the prescription is there anything I can do. I would also like to transfer out from cvs since they have been disorganized to walmart pharmacy . 11:58 am I am confused when they say i have no prescriptions . Carmi C., Patient Support, 1:29 pm Hi Michael, The fact that there able to dispense prescription for 15 days means they have the prescription. If you'd like to use a different pharmacy than the one originally selected, you can have your prescription transferred. To transfer the prescription, contact your new pharmacy and ask them to initiate the transfer with your current pharmacy. You can typically do this by phone or some pharmacies may also offer the option to do it online. We recommend having your prescription and current pharmacy information ready when starting the transfer process. If you need assistance with a prescription and are in a different state than when you originally completed your visit, please start a new visit for the state that you are located in right now so we can get you connected with a clinician in the correct state. 9:17 pm are you okay?"

I found that CVS doesn't honor the price, typically. They didn't have an answer. Kind of disappointing. Although, when it is successful, it saves me a nice amount of money. I just find it to not always be dependable.

Not happy with the service. I was told to take ibuprofen,the same thing I have been taking without good results.Didnt even get a prescription.. told me that I have arthritis and needed to see a doctor to get steroids injections.. I don't have insurance neither a primary doctor..she should of prescribed some steroids pills to alleviate my problem.waisted $49 UPDATE: I still didn't get any medication from the doctor visit but they did gave me a refund..thanks..

After at least 3 years as a GoodRx member, including Gold RX, I have yet to receive the 6-digit code I’m promised every time I try to login. It’s very tiresome and ridiculous.

Do not know why prices changed so drastically from $47.00 to $139.00? I know prices change but three to four times, that is unreal and not right.

Your "human verification" doesn't work. I can't access GoodRx when using my usual computer, which connects through a VPN.