MUDoll
Yes 1 STAR if that
Yes 1 STAR if that. I went on to get UTI prescription. Threw me a 5 day script which well below normal prescription amount of days. Cannot get anyone to respond to messages about fixing or canceling now I’m out 40.00.because this amount of pills WILL NOT fix problem. Not having a way to contact or being ignored on messages is NO WAY TO HANDLE PATIENTS OR CUSTOMERS!!!!
Response from GoodRxMar 7, 2024
We understand your frustrations and appreciate your patience! Please note that our GoodRx Care message center is not a live chat. It may take up to 4 hours to receive a response during normal business hours, Mon-Fri 6AM - 7PM PST, and 8 hours outside of normal business hours. We would like to investigate this for you further, and will be requesting more information via TrustPilot. Please respond at your earliest convenience. Thank you for providing more information, we were able to look up the charge for your appointment in our system. We do offer a 100% satisfaction guaranteed and have begun processing a refund. Refunds can take 5 to 10 business days to complete depending upon your bank's processing time. If you have any further questions about your appointment, please reach out to our GoodRx Care team via the message center: https://goodrx.co/3R1EDOp

